Mailchimp: Email & SMS

Mailchimp: Email & SMS

Free plan available
Rating (3.3)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

November 28, 2018

Languages

English, Spanish, French, German, and Portuguese (Brazil)

Works with

QuickBooks Online, Smile.io, Mixpanel, Yotpo, Privy, MailMunch

The email and SMS marketing automations platform that helps you boost opens, clicks, and sales.

Boost your Shopify store’s performance with Mailchimp’s AI-powered marketing platform. Our precision-targeted emails, actionable insights, and powerful marketing CRM helps you scale up and sell more. Automatically engage customers who show interest in your store with personalized campaigns and SMS reminders that drive repeat purchases. Get started by connecting Shopify with Mailchimp to supercharge your business’s growth for less. This integration works with Shopify, Shopify Plus, and POS.

Boost your Shopify store’s performance with Mailchimp’s AI-powered marketing platform. Our precision-targeted emails, actionable insights, and powerful marketing CRM helps you scale up and sell more. Automatically engage customers who show interest in your store with personalized campaigns and SMS reminders that drive repeat purchases. Get started by connecting Shopify with Mailchimp to supercharge your business’s growth for less. This integration works with Shopify, Shopify Plus, and POS. more
  • Use SMS to send promos and follow-up messages to re-engage customers
  • Automate win-backs, upsells, and cart reminders based on shopping behavior
  • Target the right customers to win repeat business with predictive segmentation
  • Analyze campaign performance to gain insights on revenue and customer engagement
  • Save time with AI generated SMS and email campaigns including copy and images.

Email marketing features

  • Campaign types: Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Follow-up emails, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Product recommendations, Promotions, SMS campaigns, Social media, Surveys, Upsell emails, Welcome emails, Win-back emails
  • Managing campaigns: A/B testing, AI generation, Analytics, APIs and webhooks, Automations, Bulk editing, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Localization, Reporting, Segmentation, SMS capture list, Tagging, Targeting, Templates, Tracking, Translation, Triggers and rules

Pricing

External charges may be billed by Mailchimp separately from your Shopify invoice. Learn more

Free

Free

  • Email
  • Marketing CRM
  • Creative Assistant
  • Sign Up Forms
  • Landing Pages
  • Social posting
  • Facebook ads
  • Instagram ads
  • Postcards
  • Domains
  • & more

Essentials

$13 / month

Starts at $13

  • Everything in Free, plus:
  • Email Templates
  • Multi-Step Journeys
  • A/B Testing
  • 24/7 Email & Chat Support
  • Up to 50,000 contacts
  • Free Trial

Standard

$20 / month

Starts at $20

  • Everything in Essentials, plus:
  • Customer Journey Builder
  • Send Time Optimization
  • Behavioral Targeting
  • Up to 100,000 contact
  • Free Trial

Premium

$350 / month

Starts at $350

  • Everything in Standard, plus:
  • Advanced Segmentation
  • Multivariate Testing
  • Unlimited Seats & Role-Based Access
  • Phone Support
  • Unlimited contact

Free

Free

  • Email
  • Marketing CRM
  • Creative Assistant
  • Sign Up Forms
  • Landing Pages
  • Social posting
  • Facebook ads
  • Instagram ads
  • Postcards
  • Domains
  • & more

Essentials

$13 / month

Starts at $13

  • Everything in Free, plus:
  • Email Templates
  • Multi-Step Journeys
  • A/B Testing
  • 24/7 Email & Chat Support
  • Up to 50,000 contacts
  • Free Trial

Standard

$20 / month

Starts at $20

  • Everything in Essentials, plus:
  • Customer Journey Builder
  • Send Time Optimization
  • Behavioral Targeting
  • Up to 100,000 contact
  • Free Trial

Premium

$350 / month

Starts at $350

  • Everything in Standard, plus:
  • Advanced Segmentation
  • Multivariate Testing
  • Unlimited Seats & Role-Based Access
  • Phone Support
  • Unlimited contact

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

534 reviews

Overall rating
3.3
Counts per rating level
  • 58% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 22% of ratings are 1 stars
May 3, 2024

I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.

Forbidden Fiber Co
United States
About 5 years using the app
Mailchimp replied May 10, 2024

Hi there, we want to help where possible. There is currently an issue where Shopify is overriding marketing subscribed statuses set within Mailchimp. Our team can help further with any additional questions. Email ecommappsupport@mailchimp.com and our team will follow up.

May 3, 2024

The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.

Simply Hosiery Online
United Kingdom
Almost 5 years using the app
Mailchimp replied May 10, 2024

Hey there! Navigate to "settings" within the Shopify app and look for the section "Sync Non-Subscribed Contacts." Here you can choose which contacts you'd like to sync.

February 25, 2024

Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.

The Weft
Australia
About 4 years using the app
Mailchimp replied February 28, 2024

Thank you for the details! We'd like to have our Support team take a look at this with you and see what's going on. Email ecommappsupport@mailchimp.com with these details and they'll follow up.

May 8, 2024

Excellent customer service. Highly recommend. The stats and recommendations are extremely helpful. The one on one meeting with the mailchimp representative to learn more is the best instructive 30 minutes ever.

Chris Thompkins
United States
3 months using the app
May 13, 2024

There was an issue with this app, but the support representative, Rashik, told us to find and fix it ourselves. High payment, poor support!

PlanToys USA
United States
3 months using the app
Mailchimp replied May 17, 2024

Hi there! We'd like to help out where possible. Email ecommappsupport@mailchimp.com and our Integrations team will take a further look.

About this app

Launched

November 28, 2018

Languages

English, Spanish, French, German, and Portuguese (Brazil)

Works with

QuickBooks Online, Smile.io, Mixpanel, Yotpo, Privy, MailMunch

Built by Mailchimp

About Mailchimp

3.3 average rating

5 years building apps for the Shopify App Store

675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA, 30308, US

Support

Send a message

ecommappsupport@mailchimp.com

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