Mailchimp Email SMS Marketing

Top tier customer support when you need help. I am using integrations, automations and a few other features to generate a customer engagement level that will give us a competitive advantage. Thanks MailChimp and the support team for making this investment pay off.

This integration is a gamechanger for our business. Pulling in order data, new subscribers, etc. has been a huge uplift. We have hundreds of thousands of subscribers. Recently, the integration starting having some issues, but the integration support team - in particular Juvy, Seph, Cyrus, and others - stuck with us to troubleshoot and make sure everything got back up and working. It was not an easy problem to solve, but they persisted, communicated, and got it fixed. Kudos to the team!

Customer support with Mailchimp is comprehensive and easy using their chat feature. I had an issue connecting my Shopify store and my assistant Marz was supremely helpful, walking me through every step of the process. Even when we got disconnected, by simply typing their name into the chat I was immediately reconnected and didn't have to explain my issue again to another agent. While it took some time, Marz stuck with me the whole time, and made the process less confusing. Won't hesitate to reach out for support in the future.

Today I had to reach out to support regarding an issue. I must admit it was a pleasant experience. I was assigned Rhedd to help me guide through the steps. I was able to share my issue, get it raised in a ticket and got immediate support from the dev/technical teams all on a chat. Mailchimp is seriously raising bars for customer support.

Using the Shopify/Mailchimp connector has been really helpful for our business! David has been a very helpful consultant, ensuring our customer syncing is functional and we can utilize all the app features to increase our sales and impact!

Nadz, Popped up on my screen and was really helpful. I thought it was just a chat bot. But, when they communicated I then thought this sis good for me as it is 5am in the UK and I had nearly given up.

Nadz, ask me what my request was; so i explained and she realised quickly that i needed to uninstall and re-install my Shopify App to enable auto sync of my 70 new subscribers .

I am really grateful as i am due to go live on my website and they all seem keen to want to buy something from my shop..

Thank you Natz...

Good app, simple to use, and great support. We had problems with our embedded form not updating customers' tags, Sher from their support team was very resourceful and helped us resolved the issue

My experience with MARZ today was wonderful. I tried to update my shop integration and got lost. Marz was so chill and explained things very simply & clearly and got me through it. Even when we got disconnected they found me again to confirm and check everything was running smoothly. Thanks Marz & Mailchimp.

I was having issues syncing products to our email automations - Cyrus was really helpful in getting me all updated and reconnected. Thank you for all your help, patience and guidance.

Nadz was very knowledgeable and helpful and fully answered all my questions.