Mailchimp Email SMS Marketing

This integration is a gamechanger for our business. Pulling in order data, new subscribers, etc. has been a huge uplift. We have hundreds of thousands of subscribers. Recently, the integration starting having some issues, but the integration support team - in particular Juvy, Seph, Cyrus, and others - stuck with us to troubleshoot and make sure everything got back up and working. It was not an easy problem to solve, but they persisted, communicated, and got it fixed. Kudos to the team!

Using the Shopify/Mailchimp connector has been really helpful for our business! David has been a very helpful consultant, ensuring our customer syncing is functional and we can utilize all the app features to increase our sales and impact!

Nadz, Popped up on my screen and was really helpful. I thought it was just a chat bot. But, when they communicated I then thought this sis good for me as it is 5am in the UK and I had nearly given up.

Nadz, ask me what my request was; so i explained and she realised quickly that i needed to uninstall and re-install my Shopify App to enable auto sync of my 70 new subscribers .

I am really grateful as i am due to go live on my website and they all seem keen to want to buy something from my shop..

Thank you Natz...

Good app, simple to use, and great support. We had problems with our embedded form not updating customers' tags, Sher from their support team was very resourceful and helped us resolved the issue

Paul was my online support person... he was super helpful & walked me through the steps I needed to take patiently and effectively.
He helped me troubleshoot an issue that I had spent days trying to fix on my own.
I'm really grateful to have this type of service... I try to be as tech as possible but sometimes things are just outside my skill set.
It's awesome to know that MailChimp have people like Paul to help us when we need! Thanks heaps :)

NADZ did an excellent job in understanding the issue, explaining the possible causes and submitting a request to the technical team to help resolve. Now I wait to see what comes next, but I feel confident that the issue was well documented by Nadz.

In addition, when I got cut off from the chat and had to log back in I was able to reconnect with Nadz so I did not have to start over with a new agent. That was extremely helpful.

Juvy was awesome, super thorough, helped me patiently and with all appropriate details.

Nadz was great when I had a syncing issue - we resolved it together with ease. Very Friendly and she gave great directions when needed. thanks

Quick response from DEAN .. helped me find the right info to determine issues .. and in real time .. thanks

DEAN was very helpful in identifying an issue with our emails. Appreciate his help!