Reviews (886)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its seamless Shopify integration, simplifying email marketing with features like automated drip campaigns and abandoned cart reminders. Its intuitive design aids in easily creating emails and marketing automations. Enhanced customer engagement is supported by multi-step pop-up forms. The responsive and effective support team is also frequently praised, making this a recommended tool for boosting e-commerce marketing efforts.
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Paul was my online support person... he was super helpful & walked me through the steps I needed to take patiently and effectively.
He helped me troubleshoot an issue that I had spent days trying to fix on my own.
I'm really grateful to have this type of service... I try to be as tech as possible but sometimes things are just outside my skill set.
It's awesome to know that MailChimp have people like Paul to help us when we need! Thanks heaps :)
Mailchimp has been a great tool for our store and a successful marketing channel. We recently experienced an issue with data synchronization, but Nadz provided prompt and helpful assistance.
Cyrus was able to help me multiple time, reconnecting with our chat even when I was disconnected. The issue was actually caused by me when setting up my account, but no worries, Mailchimp integration helped me from start to finish, honestly flawless customer service, super knowledgeable and patient.
Switched from automated emails using Shopify Flow, to Mailchimp. I wasn't seeing that the first automated flow was producing anything with Mailchimp and reached out to support to see if I had set it up correctly. David was my rep and he helped check everything over to confirm that I had indeed set things up correctly and he informed me of what to look out for when it came to which add-to-carts were going to go through the flow and not. David was very friendly and helpful and the chat functionality is very convenient.
PAUL provided great service , very patient and helpful
Rhedd took a lot of time to help me with my technical syncing issue and provided helpful questions and screenshots and ultimately resolved my issue. Five stars!
Mailchimp customer service - Dean, was super helpful to us recently in resolving a problem we experienced between Mailchimp and Shopify. He was very patient as he walked me through his recommendations in the process of trouble-shooting. Our problem was resolved and Dean followed up with me again after everything was resolved to confirm everything was working properly. Thank you Dean for your support!
David was helpful and talked me through the entire process to get my mailchimp account all sorted out.
Rhedd was excellent, troubleshooted and resolved my issues as well as helped with a bit of housekeeping!
Thanks again, Rhedd!
Great support very responsive. NADZ was very helpful resolving my tag syncing issue and answering various other questions about the integration between Shopify and Mailchimp.