Overall rating
3.3
Counts per rating level
  • 58% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 22% of ratings are 1 stars
January 10, 2024

I canceled my subscription and they still fully charged me after they say they wasn’t

ICONIC GRAPHICZ
United States
21 days using the app
Mailchimp replied January 17, 2024

Hey there! Our Billing team can help sort this out. Use our contact form and select "billing" from the drop down menu. You'll be prompted to provide your username and a summary of what's going on. https://mailchimp.com/contact/

December 19, 2023

Es una excelente integración son Shopify, me permite enviarle promociones a mis clientes y mantenerlos informados.

Soluciones para Plagas Urbanas y Agrícolas
Mexico
Almost 2 years using the app
November 6, 2023

Not the best for very small business. The up charge for additional email blocks is where they get you. Looking to leave them asap. Paying twice as much as I would be happy with for my usage.

lukewessman
United States
Almost 3 years using the app
Mailchimp replied November 8, 2023

Hey there! Our team can help look over the account with you and discuss cost saving measures. Email ecommappsupport@mailchimp.com and they'll follow up.

November 21, 2023

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Rocket Comics
United States
Over 1 year using the app
January 21, 2024

most disgusting, making fool their customers. In adequate staff to resolve the problem

Cupid's Haven
India
2 days using the app
October 23, 2023

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

VeganChocolateCompany
Australia
Over 1 year using the app
November 3, 2023

NO - They overbill and under deliver. The bigger you get the worse it is as they always push more services that you don't need and that don't work. You will NEVER speak to anyone in billing if there is error so good luck with that.

There text service is horrible and has poor delivery rates. You will be charged for everything too. You can see from others and not just me there was is archaic and they have poor support.

Toltrazuril Shop
United States
About 1 month using the app
Mailchimp replied November 8, 2023

Our team can help look over the account with you and see what billing adjustments can be made. Email ecommappsupport@mailchimp.com and they'll follow up with more information.

August 6, 2023

I like it hope to see what email sent and the next few days shippedit2@gmail.com also how many emails will be sent daily

Shipped It
United States
4 months using the app
September 5, 2023

Don't know yet, its connected and working so thats good.

Boxer Bands
United States
9 months using the app
June 27, 2023

very good...
It was used on my e-commerce website (((www.Hiamazon.net)))
However I will keep an eye on it and will contact their customer service

hiamazon
Egypt
5 months using the app