Reviews (675)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective email and SMS marketing tools, praising its seamless Shopify integration and user-friendly interface. They value features like product recommendations and detailed analytics for enhancing marketing strategies. The app's customer support is noted for being responsive and efficient in resolving issues, ensuring reliable functionality. Merchants appreciate the comprehensive features that support their marketing needs.
Refine
-
By rating
Overall the app has pretty much everything you need, but I do find that there are times where I'm not able to accomplish what I need to. In terms of customer service, it's great! David was very nice and responsive and was able to give me answers very quick.
Clarisse was invaluable in assisting me with a few issues. Very nice and prompt.
I love the integration, it makes emailing easier and less time consuming. I love the product recommendations, however I did have issues with it pulling archived and drafted products once or twice. When I reached out to MailChimp they were helpful and seemed to very much want to fix these issues. Although a few things need to be fixed here and there, this emailer is the best one I have used so far ...
Dean was incredibly helpful in resolving the issue I encountered with the pop-up window at my store www.ZKoriginal.com. Thank you so much!
I had a question about how to upgrade my plan and chatted with Clarisse. She was super helpful and guided me through the process. She is a great asset for your company.
Rafael was very helpful and thorough. He checked on my issues internally and followed up with a resolution, quick response and easy to communicate with.
UI could be more intuitive. David was great help in navigating me through it though.
Thank you for the feedback! We'll ensure this is passed along to our developers.
Installed the app, and thought I had small issue. Contacted the support and DAVID helpt me really fast en good. Good communications and very helpful support. I highly recommend this app.
I love Mailchimp, never had any issues for a beginner like me so easy to use!
Thank you Troy for your help. Super helpful. Much appreciated!