Reviews (675)

Overall rating
4.1
Counts per rating level
  • 61% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, praising its seamless Shopify integration and user-friendly interface. They value features like product recommendations and detailed analytics for enhancing marketing strategies. The app's customer support is noted for being responsive and efficient in resolving issues, ensuring reliable functionality. Merchants appreciate the comprehensive features that support their marketing needs.

January 23, 2025

I had a great experience working with Clarisse. She was incredibly helpful in setting up newsletter notifications for my Shopify store. Clarisse was knowledgeable, patient and guided me through the process seamlessly. Her support made the set up easy and efficient. I truly appreciate her professionalism and would highly recommend her assistant to others!

Purple Life
United States
6 days using the app
February 12, 2025

got help very quick and efficient - thank you Karol!!

MANI
Austria
8 months using the app
December 13, 2024

We reached out for support for integration between Mailchimp and Shopify. David responded very fast, courteous and professionally. We are happy with the timely support.

Lumos Sleep
United States
10 months using the app
November 22, 2024

Mailchimp has been a good service integrating with Shopify. As with any saas integration across two platforms there are always going to have a few issues. But both sides are always quick to rectify.

I particularly would like to point out the customer success managers from mailchimp. We've had two stellar ones so far who are high on communication and helping us use all the tools available.

Cleetus Mcfarland
United States
11 months using the app
Intuit Mailchimp replied November 26, 2024

Thank you for your feedback! We're glad to hear about your experience with our Customer Success team.

January 6, 2025

Dean was very knowledgeable and answered all my questions with the information I needed to accomplish my goals.

ChurchGear
United States
11 months using the app
December 11, 2024

quick fix to my problem

Susan Stone
United States
Over 4 years using the app
January 14, 2025

Thank you PAUL for your help.

NEW ZEALAND BED COMPANY
New Zealand
Almost 3 years using the app
January 21, 2025

great customer service from Rafael

MindControl
Canada
About 4 years using the app
February 5, 2025

Merci à David qui a été très réactif et qui a répondu à plusieurs de mes interrogations suite à l'intégration Mailchimp via Shopify (cela fait plus de 2 ans que je l'utilise mais il y avait certains points que je ne comprenais pas).
N'hésitez pas à les contacter pour toute question.

My Choupi Chouz
France
Over 2 years using the app
January 20, 2025

Lori was extremely helpful and patient.

The Space SA
South Africa
Over 3 years using the app