Reviews (682)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective email and SMS marketing tools, praising its seamless Shopify integration and user-friendly interface. They value features like product recommendations and detailed analytics for enhancing marketing strategies. The app's customer support is noted for being responsive and efficient in resolving issues, ensuring reliable functionality. Merchants appreciate the comprehensive features that support their marketing needs.
Refine
-
By rating
Mailchimp is a shady platform that provides little to no support when something goes wrong. After installing the app to my shopify and spending time trying to understand the platform, I've received a notice that suddenly I'm in violation for a reason they will not disclose. Then they kick you out. No app support, lack of transparency, and no empathy make this a solid "NO" from me.
Not happy - the sync is just not working (waited for several hours and nothing was updated). I don't want to force a manual sync all the time just to get some data over into MailChimp. ShopSync has several articles and they outline that the sync can take up to 24 hours - based on whatever else is going on - but for testing and also in production if you have to wait for 24 hours before something ...
Hi there, thanks for commenting. Syncing times depend on the number of customers, orders, and products in your store. It also depends on the volume impacting our ...
Redirects me to page to set temporary cookie, which doesn't work. Other times says page can't be found. Tried deleting reinstalling and through Mailchimp account. Nothing worked.
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's ...
app is giving cache issue by mistake audience was coming which did not below to my store in mailchimp
I uninstalled the App because it was nor working normally (didn't show the sync list option). Now I push on the "add app" button to install it again and Cannot install it. Shows "page not found" . Please help me with this issue to review the app
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's ...
For some reason, I am not able to connect the shopsync at all though I tried. Guess, it thinks I did.
Hi Flatbed Press, We're still actively getting stores installed, so it may be a temporary issue with Shopify's servers in certain locations.
Also, if you go to your apps ...
One MAJOR issue: If one of your subscribed contacts makes a purchase and does not click the box to opt in for email marketing (and why would they, they're already subscribed?) then they get UNSUBSCRIBED from your list. Not acceptable. This is the only app I can find to sync/track revenue generation from my emails so I'd really like to use it, I'd even pay for it. OneSass makes an app that syncs ...
Hi there, thank you for the feedback. We wanted to let you know that this behavior was patched on 10/12/20: https://shopsync.io/changelog.
Here is more information about it ...
The date never got uploaded. It kept taking me to my Shopify account but when I clicked on a button to set it up, it brought me back to this page.
Can you try clearing your browser's cache and cookies? Cached data could be the issue here. If you're still seeing the data field not syncing, email mc-ecommappsupport@intuit ...
There's only one day left before the MailChimp/Shopify integration ends and there's a huge notice when installing this app:
"Important! Please archive any Mailchimp welcome e-mail automation before installing ShopSync
If you have welcome e-mail automations running in Mailchimp, please archive (not pause) before installing ShopSync. There have been reports that emails have been resent after ...
Hi there, Eidon thank you for your candid feedback. We've confirmed the welcome email behavior is a bug on the Mailchimp side, and their support team is investigating. It's ...
I've used Mailchimp in the past and it was great but I can now see why all the reviews are so bad. It feels like a bait-and-switch scheme. You expect to pay $13 a month, according to what you see in the Shopify app section, then go to their website and find that it's $40/mo. Then you start setting things up and the price starts showing up as $69/mo. Do you know what happens after a customer feels ...
We appreciate the feedback. We can connect you with our Support team so they can go over the options with you better. Email mc-ecommappsupport@intuit.com and they'll follow ...