Reviews (582)

Overall rating
3.5
Counts per rating level
  • 57% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 23% of ratings are 1 stars
October 13, 2020

So far, the set up and integration was super easy. I was able to connect Shopify store with my Mailchimp mail list and sync quickly.

Creations By Lyra Adams
United States
Over 2 years using the app
Edited January 30, 2022

UPDATE: All sorted now-thank you for the prompt response
Hi my pop up form doesn't have an X in the top right corner? So it just sits there obscuring the view for my customers.....I have tried editing it but it just cannot be dismissed
It does show on mobile phone but not browser from a computer. So frustrating as I have linked my customers. I was told that it was because of the Shopify 2.0? But shouldn't an app for Shopify integration be across the board regardless? I feel I have lost customers using a browser as the pop up cannot be dismissed

Charis and Co
New Zealand
Over 2 years using the app
Intuit Mailchimp replied January 19, 2022

**Update**
A patch was rolled out to fix this issue shortly after the review was posted. When viewing your site, the "x" in the top right corner is now visible. Please let us know if you run into any other issues by contacting us at mc4shopifysupport@mailchimp.com. We appreciate your feedback!

Thanks for your review and feedback. We certainly understand how the popup form behavior as described is not ideal for merchants and customers alike. We do have a workaround that can be put in place while we work to resolve this issue. We've reached out via email with the full details on how to do so but essentially it involves adding some css to the theme code to make the X display again as it was hidden due to some code changes in the default Shopify themes.

May 3, 2019

Quite a frustrating experience when things like this happen - but ShopSync appears to have squashed a few of those issues. It has only been a couple of days, but after some tinkering, it appears everything is running almost as it was (with the exception of the abandon cart flows - only one will work after the transition)

Hopefully, everything continues to run smoothly as planned.

Iron Tanks
Australia
Over 2 years using the app
Edited April 9, 2019

ShopSync makes it easy to sync my Shopify store to MailChimp. Switched to ShopSync after Shopify and MailChimp had a falling out. The ShopSync support team is always responsive to requests and a joy to work with.

Rebel Raw
United States
Over 2 years using the app
April 22, 2019

Works very well (and love that it is free!) It was easy to follow the instructions and install. Thank you!

Babies in Bloom
United States
Over 2 years using the app
April 20, 2021

Works well for us, we have had NO problems with it since Mailchimp stopped syncing directly with Shopify.

Jackson's Naturals
Canada
Over 2 years using the app
February 2, 2021

Great!!! Easy to connect and to use. I look forward to reaching out to my customers and providing the service they deserve.

Sports4Sure
United Kingdom
Over 2 years using the app
March 26, 2019

A great app with absolutely painless installation - quick and easy with no problems. It even found 250 subscribers our previous integration had failed to add to our main list. Thanks ShopSync!

Windward Coffee
United States
Over 2 years using the app
September 2, 2021

Great support team always happy to answer all questions. It says what it says it will do however issues do arise if you have double opt-in on Mailchimp side. They have to work with Mailchimp and Shopify bugs so kudos to you guys for doing your best!

Print and Proper
Australia
Over 2 years using the app
February 25, 2021

Nice and fast, better than add manually the mailchimp code because ShopSync has automated sync and other nice add ons

Krus Market
United States
Over 2 years using the app