Reviews (675)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools, praising its seamless Shopify integration and user-friendly interface. They value features like product recommendations and detailed analytics for enhancing marketing strategies. The app's customer support is noted for being responsive and efficient in resolving issues, ensuring reliable functionality. Merchants appreciate the comprehensive features that support their marketing needs.
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I have been trying the past two days to integrate my shopify site with mailchimp. When trying to download the app it says "URL Not Found"
Hi again, we see your store is now connected and syncing as expected. Don't hesitate to get back in touch with us if you need any other help.
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Hi there! Sorry you're ...
Be careful! If your Mailchimp subscribers make a purchase from your Shopify shop and don't choose to subscribe to your mailing list at checkout (because they think they already are on your mailing list) they will become non-subscribed and only eligible to receive transactional messages from you. They cannot be added back to your email list. I didn't realize this was happening until a friend asked ...
Hi there, we saw your review and wanted to write back. If return customers who were previously subscribed do not tick the box at checkout, we pass them over to Mailchimp as ...
I've had this app installed for a while and for the most part it seems to work fine, but after reading some reviews today about customers being unsubscribed if they don't check the "accept marketing" box at checkout, I looked and sure enough I think this has happened with my account too which is terrible! Some customers have been with me for years and then all of the sudden they're off my mailing ...
Hi there, thank you for your feedback. After extensive testing, we've figured out how this could be happening after finding a bug in Shopify during checkout. We've been in ...
Installing was very easy however I did have issues.I installed today but now my customers cannot subscribe currently and automations not resuming automatically since I archived them.
I wish I knew how to use it
Hey there! Our team can help you understand how to get the most out of the integration. Email mc-ecommappsupport@intuit.com and our team will follow up.
I don't typically write bad reviews, but My orders aren't being tagged on mailchimp and I'm not able to send an email out to my customers. I added 2 tags in shopsync but in mailchimp it says there are no tags. Can you help me? Please email Josh@movingmoments.com
Hi there, I'll respond to this reveiw and also send you an email as mentioned. To get tagging working, it's a two-step process described here: https://support.shopsync.io/ ...
I want to ask, why tags not sync to mailchimp. I will update this review and possible upgrade our subscription if tags problem will be addressed.
Update 1/23/20: The tagging feature is now live! Here's more information about getting started with it: https://support.shopsync.io/features/tag-mapper.
Please let us know if ...
Nos gustaría recibir más información de com aprovechar mejor esta integración.
Unser Support-Team kann Ihnen bei der Integration helfen. Senden Sie eine E-Mail an mc-ecommappsupport@intuit.com und unser Team wird Ihnen weitere Informationen zukommen ...
It's recommended that you do not have the automatic 'add to mailing list' box check on the payment page. It took me about 9 months to realize that ShopSync had been switching my customers to "non subscribe" when they made a purchase, because that box was unchecked. Because of this, Mailchimp omitted hundreds of my good, long time customers from my mailings. I have now switched to Klaviyo.
I would like to use this app to sync my subscribed customers between Shopify and Mailchimp. It seems a bit one way - if a customer subscribes on a hosted Mailchimp form, it appears to import that data into Shopify. However, if a customer subscribes using Shopify's form, it does NOT seem to import those subscribers into Mailchimp so I have to check frequently and manually add them!
Hi there, we saw your review and wanted to clarify things. When someone signs up on a MailChimp pop-up form, it is expected behavior that they will only be added to MailChimp ...