Reviews (605)

Overall rating
3.7
Counts per rating level
  • 58% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 22% of ratings are 1 stars
July 12, 2019

It's works very well and it helps to keep the information sync with my mailchimp account. So far I did not have and problem.

Laromy
Portugal
5 months using the app
April 25, 2019

Thank you for great solution instead Maichimp app !
I really satisfied with your multi-functional app! Thanks !

Shop Beard Care
United States
5 months using the app
December 1, 2021

Do not download and DELETE this app from your Shopify store immediately. They have resubscribed thousands of customers ranging back from 5+ years ago who have unsubscribed from my emails. Upon emailing them about it and asking them to call me immediately, they informed me that phone calls are only for premium plans. WHAT? Had to delete it immediately, and continue to apologize to thousands of customers.

Twinkled T
United States
Over 2 years using the app
Edited May 9, 2019

It might sync emails to a list, but automations do not work. Shopify, even though pushes them as a solution, have no support on it and it takes about 7 hours to sync your shop.

REPLYING TO RESPONSE: No Mailchimp is not experts at this. I asked them questions about their own blog post and their EXACT reply both times "WE DO NOT OFFER SUPPORT ON THIRD PARTY SOFTWARE". I asked for help with my automation emails and their reply both times "WE DO NOT OFFER SUPPORT ON THIRD PARTY SOFTWARE".

2nd Reply: Yes, I have gone over it 3 times and have asked MC directly with no success. Only abandon cart now works.

Karla and Co.
United States
Over 2 years using the app
Intuit Mailchimp replied May 9, 2019

Thanks for reaching out, sorry you're having trouble with those. If you're not already following, Mailchimp put out a great how-to guide on switching over to ShopSync. In there, you'll see a migration guide that should help you get those automations restarted: https://mailchimp.com/help/switch-shopify-shopsync/#Migrate_Your_E-commerce_Automations

If for any reason they don't restart, you'll want to reach out to Mailchimp's support team for further assistance, as they are the experts in the MailChimp application, and best equipped to assist you with those needs.

Let us know if you have any follow up questions, happy to help anytime.

REPLY:
Have you run the migration as noted?

April 29, 2019

I am so glad this app exists! Just follow the instructions and you'll have no trouble. I haven't had any issues yet.

Bauxpeep Boutique
United States
5 months using the app
Edited May 5, 2019

This is by far the worst App I have ever had it doesn't do what it says does, entering valid email addresses that are not spam or bot it chooses what it wants to send to mailchimp. So you end up missing out on sign ups if you don't closely check your list. Shopsync solution was to do a re sync that doesn't work either. Even worse now the original Sync has completely messed up my customer date order sequence in my admin section and shopsync are avoiding fixing this. Now when I select the order newest customers I get random mixture of old and new what a balls up. Now I am trying to get them to fix this they avoiding the issue. Apps like this should be banned. This whole experience has also put me off Mailchimp the whole thing has been nothing but a drama and complete waste of time.

Lizandez Pty Ltd
Australia
Over 2 years using the app
April 10, 2019

Smooth and easy transition. No issues. Thank you so much for ShopSync. This is a lifesaver given the announcement.

custom-wall-tapestries.com
United States
5 months using the app
April 10, 2019

Fantastic app and thank you for providing this for Shopify customers. This has been so helpful after seeing the announcement between mailchimp and shopify. Great work and excellent support!

decor4u.com
United States
5 months using the app
January 15, 2025

Valuto bene l'assistenza di questa App, ho avuto modo di parlare con l'operatore Rafael, ed è stato molto gentile ed è stato molto esaustivo in tutte le mie richieste!
Veramente consigliato

Aerenica
Italy
January 15, 2025

Excelente la atención de Clarisse.

The Hit Club
United States