Reviews (582)

Overall rating
3.5
Counts per rating level
  • 57% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 23% of ratings are 1 stars
August 16, 2024

terrible literllay ownt let me connect my products from shopify I dont understand the run around I keep getting taking me NO WHERE to connect my product only the same dumb link to nothing. HELP this shit is dumb and shouldnt be this confusing

Second Hand Silver
United States
Over 3 years using the app
Intuit Mailchimp replied August 21, 2024

Hello there! We apologize for the experience you've had thus far. Just to rule out all potential issues, can you try clearing your browser's cache and cookies to see if that helps with redirecting? If you're still seeing issues, email mc-ecommappsupport@intuit.com and our team will help further.

December 9, 2024

Dean was such a great help in assisting me to get my app sett up. He was very attentive, provided additional resources for me to review, and answered all of my questions

Sere Street Brews
United States
About 3 hours using the app
August 15, 2024

Never updates promo codes, you have to delete the app and reinstall an that takes hours. Waste

RedMonkey Sports
United States
Over 5 years using the app
Intuit Mailchimp replied August 21, 2024

Hey there! Our team can look into this with you. Email mc-ecommappsupport@intuit.com and our team will help further.

December 17, 2024

So far so good

BossenStore.com
United States
Almost 2 years using the app
Intuit Mailchimp replied December 19, 2024

Thank you for the review! Let us know if there's feedback we can pass along.

August 30, 2024

I am older and this integration is beyond my eager skills. I need a live person who can see my screen and walk me through set up and a trial campaign. Not Mailchimp's fault.

Fresh Start Growers' Supply
United States
14 days using the app
Intuit Mailchimp replied September 3, 2024

We can certainly help! Email mc-ecommappsupport@intuit.com and our team will follow up and help set up a phone call with you.

Edited June 28, 2024

I found over recent years the integration with Shopify has improved, but its still far from the level other mail solutions are at. The final straw for writing this review has been trying to pause / deactivate a simple pop up / sign up form. Despite doing this there is still code / script on our site and we are left with a generic sign up form which mailchimp support can not help with. We are advised to hire "an expert" to solve this ! heck we just want to turn off a pop up form and try another one ... well this final straw will be the catalyst to finding another Email solution. Update .. now they want me to update my review .. OK well how is this. After MailChimp told me over and over that this was our issue and to hire an expert to remove the code ... Turns our it was their issue and their Developers identified the problem and removed the code. Their support was unwavering is their response that this was our issue. But we would not give in. Then in the end No Apology.

Cocorose London
United Kingdom
About 5 years using the app
Intuit Mailchimp replied June 27, 2024

Hi there! Our Support team followed up on 6/26 with a resolution. In case it was missed, we've gone ahead and resent the response. Be sure to check spam / junk folders to be sure the reply didn't land there.

December 17, 2024

Rafael was super helpful setting this up!

Texize
United States
23 minutes using the app
Edited June 14, 2024

Well Chimps, after using your App for 12 plus years I must say your service has sunk to a new low. This use to be a solution based company, now strictly policy first dam the customer. (No Common Sense) Your domain validation code is faulty and you do not stand behind what you publish. I wanted to speak with one of your supervisors today, but we are not on your plan. I was shocked after been a low maintenance account for 12 plus years that has drop $15,000.00 over the life cycle with your firm that you would though up such walls. Folks in the industry server providers are not looking kindly on your ways of bouncing your customer back and forth. This is not how we built the internet. If we worked like this we would still be running DOS or using punch cards.
So with this being stated. MailChimp you firm is on notice and we will be reviewing our option. After the last 2 weeks and thousand in lost sales you have broken the one thing you have in the industry "Trust"

Respectfully
David Foster
The Abbey Collection

06-14-2024 Your Firm Is On Notice.
Yes I got a email reply. Unacceptable Response!

The Abbey Collection
Canada
About 5 years using the app
Intuit Mailchimp replied June 14, 2024

Hi there! We located your interaction with our Support team and let them know about your feedback. They'll follow up with more details to help address this issue. We do apologize for the inconvenience.

November 13, 2024

Semplice, intuitiva e utilissima per incrementare le vendite.

La Cabeza Parrucchieri
Italy
28 minutes using the app
September 2, 2024

Facil de usar e muito pratica

Sabor do Mar
Angola
16 days using the app
Intuit Mailchimp replied September 5, 2024

Obrigado pela avaliação!