Reviews (599)

Overall rating
3.6
Counts per rating level
  • 57% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 22% of ratings are 1 stars
December 18, 2024

DEAN was fantastic. Very patient, thorough and resolved my issue quickly and kindly!

Miniaday Designs, LLC.
United States
4 months using the app
December 16, 2024

Dean was super helpful and provided great customer service!

Renditions Art
United States
11 days using the app
November 21, 2024

I would like to have some help with SMS marketing. I’m a bit confused on how I need to get started

Grand Illusions Hair & Wellness
United States
2 months using the app
Intuit Mailchimp replied December 3, 2024

Hey there! Our team followed up via email to help address questions with SMS. If you didn't receive it, check your spam folders to see if it landed there. If you're still not seeing it, email mc-mc-shopifysupport@intuit.com and our team will help further.

January 7, 2025

Rafael was great in helping me resolve our syncing issue!

Investments Illustrated
Canada
About 1 month using the app
November 4, 2024

Terrible customer service. Take days to respond to any issue and refuse to help a small business in anyway.
Charging me £120 for a month for a service I can’t use and they refuse to help.
Avoid and look at other alternatives, perhaps more customer service focussed.

Yes Cartridges
United Kingdom
3 months using the app
Intuit Mailchimp replied November 7, 2024

Hi there. We're sorry to hear about your experience with this. We took a look and noticed that our Billing team is working with you. Please let us know if you have any other questions or concerns we can help address here.

January 8, 2025

easy to use and integrate.

Lama Retail
Pakistan
Almost 3 years using the app
January 10, 2025

Dean me ayudó a entender que no debíabuscar módulos o bloques para agregar formulario de registro de Mailchimp en Shopify porque no hay, hay que generarlos en Mailchimp y el fijo del pie hay que copiar código y agregarlo en shopify a mano. Gracias!

KBGlow
Spain
2 days using the app
January 8, 2025

David was helpful and extremely prompt!

MAYTHEYKNOW
United States
28 days using the app
September 19, 2024

Mailchimp is easy and simple to use dashboard, no too much complexity. Anyone can get into it and use easily, It makes life easy.

FM Media Print
United States
7 days using the app
Intuit Mailchimp replied September 24, 2024

We appreciate the feedback on ease of use. Thank you!

January 10, 2025

I had chat with David, he was very helpful and understanding to solve my issue. Easy to chat with David. Thanks.

Jewelful Gestures
Malaysia
1 day using the app