Reviews (582)

Overall rating
3.5
Counts per rating level
  • 57% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 23% of ratings are 1 stars
November 19, 2022

professional and helpful! So far enjoying the app and looking forward to seeing how beneficial it will be for my business.

Skinny Birch Boutique + Market
Canada
4 months using the app
October 23, 2019

it took time to work as expected but the support team was very helpful and patient to get it work , thank you

onlinemarkat
Jordan
4 months using the app
April 17, 2019

This app has been awesome and saves me a lot of time. Look forward to my continuous use of this app.

Precision Fitness
United States
4 months using the app
May 16, 2022

Having several issues with the integration with the subscribe options on our site. Have contacted mailchimp but do not have the best response time.

NSOD Clothing
United States
Almost 2 years using the app
Edited January 10, 2021

Despite following every detail of the instructions provided by Mailchimp to pause and migrate our automated Welcome email series and Abandoned Cart series (which wasn't exactly rocket science), they are not working. Contacted ShopSync about it, they told me to talk to Mailchimp. Round and round we go... Update: After some expected back & forth with Mailchimp I had to re-create my automations and deleted the old ones that weren't working. So far things seem to be okay, but it really shoudn't have been so hard. I feel if you're going to roll out a "solution" like this that allows people to still use Mailchimp after their messy breakup with Shopify, it should be ready to roll without the end user needing to figure out how to work out the bugs. I also just noticed that on the exact date we synced to this app, our number of contacts somehow DOUBLED and put us into a much higher price bracket with Mailchimp. Still waiting to hear back from them about that one. Another update: We even had trouble deleting this app! After deciding to scrap this whole mess and just use Shopify Email instead, MailChimp told us that all we needed to do to disconnect MailChimp from the signup form on our site was to delete the ShopSync app. Not true! After a week of ShopSync saying "Talk to MailChimp" and MailChimp saying "Talk to ShopSync", we had to hire a developer to come clean up the mess left behind by this app and MailChimp in order to get our signup forms working again. Total pain in the ass.

Retrogression
United States
Almost 2 years using the app
August 6, 2023

I like it hope to see what email sent and the next few days shippedit2@gmail.com also how many emails will be sent daily

Shipped It
United States
4 months using the app
Edited October 11, 2019

The app works easily and without any problems. I would recommend this app for anyone that needs to connect MailChimp.

True Ceramic
United States
4 months using the app
May 24, 2019

This app does exactly what it says! Very easy to install and seamlessly connects to shopify store. Thanks

Imready2 SriLanka
Sri Lanka
4 months using the app
October 23, 2023

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

VeganChocolateCompany
Australia
Over 1 year using the app
January 14, 2021

Works great! it took no longer than an hour before all my customers were connected to my Mailchimp account.

MouseMods
Denmark
3 months using the app