Reviews (675)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools, praising its seamless Shopify integration and user-friendly interface. They value features like product recommendations and detailed analytics for enhancing marketing strategies. The app's customer support is noted for being responsive and efficient in resolving issues, ensuring reliable functionality. Merchants appreciate the comprehensive features that support their marketing needs.
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The sync works well, but we could do with more options on who is synced to our email service. We are paying to have unsubscribed contacts in the system which isn't a viable option long term.
Extremely expensive for what you are getting. Very limited amount of contact/emails able to send on basic plans. Would not recommend.
I have not been able to connect this app to my shopify store. Is it working?
"The page you’re looking for couldn’t be found"
Hi there, in cases where the process seems to begin, but just spins and then either times out or does not complete successfully, we have found that one of the below methods ...
There is absolutely no reason, why this app has to sync my products. Big red flag for us, and immediate uninstall.
Hi there, thank you for your feedback. The reason why we sync products over to Mailchimp is so you can utilize it in your email marketing. For example, say you'd like to make ...
I know it's free. I know mailchimp told me to install it. Still not exactly sure what it does??? Also can't figure out how to sync more than 1 email list.
Also I just discovered that the sync somehow added an additional 1300+ emails to my list? where did these come from? Now I'm over the free limit and my list is friggin' useless.
Hi there, ShopSync is designed to be a connector between Shopify and Mailchimp. Our app is engineered to sync all orders, customers (who accept marketing), products and ...
Pretty efficient except for one tiny detail that ends up being problematic : the `create date` field from Shopify is not synchronized with MailChimp when a new customer is created via Shopify API. Any chance this could be fixed?
Hi there, thanks for your review. We do pass the "date added" to Mailchimp as shown here in this example: https://a.cl.ly/nOuD0ww1. If you create a segment in Mailchimp, you ...
I installed the app as I have used it in the past. Ultimately, I decided not to use it. I have found the pricing model is based of your stores imported contacts and order base. You are not given the option to import only a segment of your current customers. I have 4k customers and a specific segment of 300 I wish to email. These import models prevent me from being billed on my usable audience. ...
Finally got Shopsync setup, had to keep going back to video tutorial and written instructions as it wasn't as clear on one of the steps if you're not experienced IT. Help desk was only available to paid subscription users and not us potential paying subscribers. Fingers-crossed that it works.
Hi there, thank you for the feedback. We saw your review and wanted to clarify a few things. 1) What video tutorial are you referring to? 2) ShopSync is a free app, and we're ...
Big problem, it downloaded ALL my customers into my subscriber list inc those who hadn’t subscribed.
Hi Cedarwood Soap, we saw your review and wanted to reply right away. When you use our app it will sync information in your Shopify store to your Mailchimp account. This ...
I used this app to help me sync MailChimp with Shopify. Seemingly that is fine (although I received an email stating otherwise). I upgraded to ProPlan so I could contact Customer Support. Response? You need to upgrade to ProPlan. I'm hoping my experience improves.
Hi there, thank you for the note. We'll be glad to help with any issue or problem that comes up with the app. Please reach out to us at support@shopsync.io.