Reviews (675)

Overall rating
4.1
Counts per rating level
  • 61% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, praising its seamless Shopify integration and user-friendly interface. They value features like product recommendations and detailed analytics for enhancing marketing strategies. The app's customer support is noted for being responsive and efficient in resolving issues, ensuring reliable functionality. Merchants appreciate the comprehensive features that support their marketing needs.

May 29, 2021

I used this app to enable me to measure results of traffic moving between our newsletter and our Hamper Warehouse Shopify page. I can see clearly the interaction between the 2. The install process was quick and easy.

Hamper Warehouse
Australia
About 1 year using the app
Edited July 27, 2020

After my initial comment, Shopsync support contacted me and provided instructions on how to resolve the issue. Short answer, use Force Sync after attempting to just clear the browser cache. So my problem is resolved.

Original comment below:
I'm new to ecommerce and I'm just setting up my store and integrations. One App I've installed is ShopSync to keep customer info synchronized with my ...

CynthiaYolland.com
United States
9 months using the app
Edited April 26, 2019

Installation and syncing was quick and easy, however, instructions weren't very clear on how to make sure everything from Mailchimp was working properly. Having read previous reviews of unwanted emails being re-sent to customers, so I took the following steps which seemed to eliminate all problems, I haven't encountered any other issue so far:

1) Sent out an email to my entire list with a notice ...

Blissful Maternity
Australia
8 months using the app
June 8, 2023

My experience with Mail Chimp is great so far! Integrating it with my Shopify store is really easy and the interface is easy to navigate too

LuminaryLA
United States
5 months using the app
Edited April 4, 2019

This app worked for me as the new Mailchimp integration however, my audience count doubled on the day I installed it. There are no duplicate contacts but the counts are doubled and the analytics for install day show a doubling. What's going on? I hope my audience isn't being hit with double emails. Can someone from support respond? Additionally, can't find a way to communicate with ShopSync ...

Michelle Owenby Design
United States
5 months using the app
Intuit Mailchimp replied April 4, 2019

Hi there, we saw your review and wanted to get in touch. Up until late yesterday (4/3/19), our app was engineered to include past customers who "Accept email marketing", ...

February 17, 2022

Just getting started with the app it was a breeze to import your contacts looking forward to trying the service out.

dapper-rags
United States
5 months using the app
February 22, 2024

So far, it's pretty good. However I had to manually type my contacts from Shopify to export it to Mailchimp. So that could have been easier.

Beatta J Collection
United States
5 months using the app
Intuit Mailchimp replied February 28, 2024

Hey Beatta! We'd like to get more details on this to see where we can improve. Email mc-ecommappsupport@intuit.com with additional information and they'll follow up.

Edited May 11, 2023

Love it so far hope nothing disappoints. Easy to use interface and great tools to meet your goals. i would definitely recommend to anyone!

Muscle Nerds Nutrition
United States
4 months using the app
December 12, 2020

I really appreciate personable and professional businesses, and ShopSync looks like it's both! Looking forward to working with it in the future. Recommended from Mailchimp, so good reliability there.

A World Apart
United States
3 months using the app
August 26, 2019

Basic functionality works well - I've not had it installed long.

They do keep spamming asking for reviews though, with no way to unsubscribe.

Perfect Drinks LTD
United Kingdom
3 months using the app
Intuit Mailchimp replied August 28, 2019

Hi there, thank you for using ShopSync. We apologize for any hassle with communications coming your way that you did not want to receive. If you would like to opt-out from ...