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They charge you by how many people add stuff in the cart but don't have anything to detect bots so we are having crazy fees about this and they can't do nothing about it. We where not able to add the recapcha to any of our creating form and when we uninstall the app we are now able to add the recapcha. Now we don't have the app and we still receive a huge fees again on our credit card. Plus we don't have the bot problem anymore. I would not recommand this app.
Hey there! Our team can help you identify spam contacts and help remove those from your contacts. Email mc-ecommappsupport@intuit.com and one of our Integrations experts will follow up.
GREAT AT ADVERTISING THEMSELVES _ TERRIBLE FOR ADVERTISING YOUR BRAND. They upcharge you for nothing, and dont do anything that the free shopify tools grant you. Absolute trash of an app and the developers clearly this is their first API.
We're sorry to hear about the less than stellar experience. When you're available, please email mc-ecommappsupport@intuit.com and our team will help however they can.
Excellent customer service. Highly recommend. The stats and recommendations are extremely helpful. The one on one meeting with the mailchimp representative to learn more is the best instructive 30 minutes ever.
Great app fir email automation
Thank you for the review!
Used Mailchimp for years. It's expensive but very helpful. With the ability to sync the users' activities on the website, it help to tag and classify users more effectively and accurately.
Thank you for the feedback! We're glad it's making the ability to sync easier.
I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.
Hi there, we want to help where possible. There is currently an issue where Shopify is overriding marketing subscribed statuses set within Mailchimp. Our team can help further with any additional questions. Email mc-ecommappsupport@intuit.com and our team will follow up.
The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.
Hey there! Navigate to "settings" within the Shopify app and look for the section "Sync Non-Subscribed Contacts." Here you can choose which contacts you'd like to sync.
Need to be able to add a collection and not just individual products
Hey there! We can have our team work through potential options with you. Email mc-ecommappsupport@intuit.com and they will follow up.
This app has caused several issues with my Shopify store- that as of this review still have yet to be resolved.
Initially, we wanted to have a newsletter subscription pop up on the front page of our store, and after being set up, it initially would not appear.
After contacting the help center (which they were very kind and patient), we were able to get the pop up working, but found when it popped up, it blocked out the entire storefront. It would not go away without refreshing the page. We decided to disable and do away with this integration.
We appreciate the review. We checked in with our teams about the issue you're running into and we can confirm that this is still being looked into. We appreciate your patience while this happens.
I'm getting started slowly but find it easy to navigate. I recognize the possibilities are endless. I look forward to growing and improving my business with Mailchimp. Thank you!