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David was super helpful. He managed to sort me out within the space of 10 minutes probably less than that’s so thank you.
I WAS GET SO FRUSTRATED WITH THE APP UNTIL I TALK TO CLARISSE!
THANK YOU CLARISSE
Thank you for details about the positive experience you had with Clarisse!
So far so good
Thank you for the review! Let us know if there's feedback we can pass along.
terrible literllay ownt let me connect my products from shopify I dont understand the run around I keep getting taking me NO WHERE to connect my product only the same dumb link to nothing. HELP this shit is dumb and shouldnt be this confusing
Hello there! We apologize for the experience you've had thus far. Just to rule out all potential issues, can you try clearing your browser's cache and cookies to see if that helps with redirecting? If you're still seeing issues, email mc-ecommappsupport@intuit.com and our team will help further.
Great app fir email automation
Thank you for the review!
All I wanted to do was add a sign up page on my Shopify website to automatically send subscribers to my mailing list.
What a waste of time. All I got was an automated chatbot that didn't recognize my request.
Thank you for the details and we our apologies for the chatbot experience. We'll connect you directly with a member of our team to go over the integration and help you set it up as needed.
Our team located your account and is following up via email to help further. If you don't see a reply, you can also email mc-shopifysupport@intuit.com.
Never updates promo codes, you have to delete the app and reinstall an that takes hours. Waste
Hey there! Our team can look into this with you. Email mc-ecommappsupport@intuit.com and our team will help further.
Rafael was super helpful setting this up!
I am older and this integration is beyond my eager skills. I need a live person who can see my screen and walk me through set up and a trial campaign. Not Mailchimp's fault.
We can certainly help! Email mc-ecommappsupport@intuit.com and our team will follow up and help set up a phone call with you.
I found over recent years the integration with Shopify has improved, but its still far from the level other mail solutions are at. The final straw for writing this review has been trying to pause / deactivate a simple pop up / sign up form. Despite doing this there is still code / script on our site and we are left with a generic sign up form which mailchimp support can not help with. We are advised to hire "an expert" to solve this ! heck we just want to turn off a pop up form and try another one ... well this final straw will be the catalyst to finding another Email solution. Update .. now they want me to update my review .. OK well how is this. After MailChimp told me over and over that this was our issue and to hire an expert to remove the code ... Turns our it was their issue and their Developers identified the problem and removed the code. Their support was unwavering is their response that this was our issue. But we would not give in. Then in the end No Apology.
Hi there! Our Support team followed up on 6/26 with a resolution. In case it was missed, we've gone ahead and resent the response. Be sure to check spam / junk folders to be sure the reply didn't land there.