Reviews (582)

Overall rating
3.5
Counts per rating level
  • 57% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 23% of ratings are 1 stars
December 12, 2020

I really appreciate personable and professional businesses, and ShopSync looks like it's both! Looking forward to working with it in the future. Recommended from Mailchimp, so good reliability there.

A World Apart
United States
3 months using the app
April 18, 2019

A great solution for those who want to keep using Mailchimp. It was easy to install and is working smoothly so far.

ROCK CLUB, BABY
Brazil
5 days using the app
Edited June 18, 2019

Just begun using this app, so far, so good! Had a glitch connecting but support was fast & thorough.

BetterBrighterEasier
United States
5 days using the app
March 27, 2019

So far so good. I was glad that this app stepped in to bridge the new gap between Shopify and Mailchimp.

Hand and Hide LLC
United States
5 days using the app
May 20, 2019

This app deserves the 5 stars. At no cost it provided an easy fix to the broken link between MailChimp and Shopify. Thanks again. I see that ShopSync replies to reviews farily often, I hope their support team replies as fast as with reviews, if there's any support needed. Currently, there's no support needed, because the app works like a charm. Thanks again.

YES HIM Education
United States
5 days using the app
Edited May 16, 2019

Honestly, I couldn't expect anything more from an app. It worked exactly as promised, I received excellent email support when I had dumb questions, and it's free. 5 stars, easy.

Boosa Tech
United States
5 days using the app
August 26, 2019

Easy to install the app. It syncs very well with mailchimp. Nice app if you want to link your mailchimp!

Edifying Answers
United Kingdom
5 days using the app
May 6, 2019

The installation went fairly smoothly although the whole process took a bit longer than I expected. The instructions advise you to "archive" your automation emails, but I was very hesitant to do that since the emails have to be rebuilt if you archive. The mailchimp tech support advised to "pause" the emails instead AND check the queues for the automation emails to ensure that there were no subscribers in queue that shouldn't be there. There is a way to easily remove these subscribers from the queue which I did. It was time consuming to check all of our automation email queues but less time consuming than archiving and rebuilding the automation. Very pleased to have found an App that works so well and solves this problem.

Pure Living Space
United States
5 days using the app
August 10, 2019

Perfect for cleaning up. we have 7000 sku's and 4000 out of stock at any one time. Zero Out cleans our shop only leaving the good stuff behind,

North Auckland Harley-Davidson
New Zealand
5 days using the app
January 16, 2020

Really we need pay to try connect with chat support ? Yo need improve your service if you want offer a good product.

Chileanwines
Chile
3 months using the app
Intuit Mailchimp replied January 23, 2020

Hi there, yes, if you would like to chat with us directly, we ask for a nominal fee of $5/mo. to help cover customer support, development and server costs. You may cancel anytime.

We're typically available M-F from 9 to 3 pm ET; if for any reason we're not around during those hours, feel free to drop us a note and we'll get right back to you. Also, we have an extensive knowledgebase available 24/7 that can address most questions about ShopSync.

Happy to help anytime, just let us know.