Reviews (682)

Overall rating
4.1
Counts per rating level
  • 61% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, praising its seamless Shopify integration and user-friendly interface. They value features like product recommendations and detailed analytics for enhancing marketing strategies. The app's customer support is noted for being responsive and efficient in resolving issues, ensuring reliable functionality. Merchants appreciate the comprehensive features that support their marketing needs.

August 26, 2019

Basic functionality works well - I've not had it installed long.

They do keep spamming asking for reviews though, with no way to unsubscribe.

Perfect Drinks LTD
United Kingdom
3 months using the app
Intuit Mailchimp replied August 28, 2019

Hi there, thank you for using ShopSync. We apologize for any hassle with communications coming your way that you did not want to receive. If you would like to opt-out from ...

August 29, 2020

Well, I have not sent an email yet. But syncing with shopify was really smooth and easy. So, I have hope that everything else will be as smooth. And its free.

Plott Hound Love
United States
2 months using the app
June 18, 2019

Needed this since Shopify won’t connect to MailChimp. Connected to mailchimp and imported my customers. Got the job done.

Bodacious 10 Cosmetics
United States
About 2 months using the app
November 22, 2023

Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off

BTEE Cosmetics
United States
About 2 months using the app
Intuit Mailchimp replied November 28, 2023

Our team can help you find the right template layout! Email mc-ecommappsupport@intuit.com and our support team will review then follow up.

September 7, 2020

The instalation was easy and friendly... we have just started our shopify store and start to test this service. So far so good.

Purevent 360
Peru
About 2 months using the app
April 14, 2019

We've only just integrated and it seems to be working fine. Our only gripe is that we have to have our newsletter signups going to the same list as the checkout signups and this means delivering a discount to page subscribers delivers to the ones who have just bought and opted in at checkout. Not great! Ideally we'd like better control over the checkout vs on-site signups with 2 list at least. ...

Mr Poppins+Co
Australia
About 1 month using the app
May 2, 2019

I used this app to help with Shopify and MailChimp no longer being directly compatible. I saw a few issues people had had with implementing this app so I did my homework. After comparing apps, reading all the FAQs, and verifying some things with the VERY helpful support staff, I synced up and am now all good. I was confused initially thinking I could only have one list. Not so, only one list can ...

Pandemonium Millinery
United States
13 days using the app
February 16, 2020

I use this app to sync to Mailchimp. It does a great job except that new subscribers no longer appear in Shopify. I didn’t realize I was getting new subscribers until I logged into Mailchimp

Essential Being Co., LLC
United States
7 days using the app
June 16, 2020

Easy to use but double opt-in doesn't seems to work. Even if activated, the users are automatically subscribed without confirmation.

Alce Nero Shop
Italy
7 days using the app
Edited June 28, 2019

Quick and easy to install and seems to be working 90%. I did notice that my Shopify pop-up form no longer worked after installing this update (customers were not receiving my automation emails), but the other forms on my website seem to working the same as usual. Would definitely recommend this app as a solution to for the Shopify X Mailchimp breakup.

Bunny Bikini Hut
United Kingdom
6 days using the app