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Have wasted HOURS of my life trying to set this up now. Very frustrating! No matter what i do this will not work. Try deleting cookies and cache, different browsers, different devices, incognito tabs, made a new mailchimp account, uninstalled and reinstalled shopsync many times now and nothing I do will allow me to sync my mailchimp.
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely. If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.
Mailchimp is a shady platform that provides little to no support when something goes wrong. After installing the app to my shopify and spending time trying to understand the platform, I've received a notice that suddenly I'm in violation for a reason they will not disclose. Then they kick you out. No app support, lack of transparency, and no empathy make this a solid "NO" from me.
Not happy - the sync is just not working (waited for several hours and nothing was updated). I don't want to force a manual sync all the time just to get some data over into MailChimp. ShopSync has several articles and they outline that the sync can take up to 24 hours - based on whatever else is going on - but for testing and also in production if you have to wait for 24 hours before something shows up at the other end - and especially the manual/forced sync can take up to days or even weeks (according to some of the blogs) - that's not an application I would want to deal with.
I am currently testing ActiveCampaign for my EMail-Markting needs & integration with Shopify and that one looks a lot more promising to me .... just my 2 cents ...
Hi there, thanks for commenting. Syncing times depend on the number of customers, orders, and products in your store. It also depends on the volume impacting our infrastructure. If you have a large amount of data in your store, allocate plenty of time to allow for everything to complete. We will reflect on the progress of your sync on the app detail page. Please note, automations will not trigger during the sync process.
If you think the sync is stuck, hang tight, it's probably queueing up background processes that will eventually start pushing data. But, if you don't see movement to the progress bars after 24 hours feel free to reach out to us at support@shopsync.io.
Lastly, you don't need to keep your browser open during the sync process, everything works automatically in the background.
Let us know if you have any follow up questions, happy to help anytime.
Redirects me to page to set temporary cookie, which doesn't work. Other times says page can't be found. Tried deleting reinstalling and through Mailchimp account. Nothing worked.
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely. If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.
app is giving cache issue by mistake audience was coming which did not below to my store in mailchimp
Hi, I created a new Shopify account and when Installing Mailchimp I tried to connect it to a new audience but it Synced to the old existing one. I want to separate customers from the old site and the new site.... Why did this happen? Thank you, Alain
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue. We'd suggest clearing your cookies/cache, using an Incognito window or trying another browser entirely. If the problem persists, don't hesitate to contact us for further troubleshooting at https://mailchimp.com/help/
To save me time and look more professional, I need a good supply of email templates to choose from. I also need it to integrate with my Shopify. MailChimp was a bit of a disappointment. I found their app did not allow me the customization I need and their templates were not what I thought they would be. So far Wix has them beat and that's the app I was wanting to switch from.
Worked First Time. Great app and very easy to use. Able to sync all orders and contacts with ability to pull in tags as well.
I have 1600 subscribers in my list, so my Mailchimp is free. Once i added the integration, Mailchimp wants to charge me, even though my audience is less than 2000 subscribers. So I get an error that makes no sense. I have not gotten any value out of this, other than being able to add the products to the email campaigns, but they honestly look crappy and the product image does not import linked to the product, so i have to copy the link from the button. At this point i could have just done it myself. Waste of time. and now I have to pay $60+ to send an email that was free before... i just hope i m not also getting charged for the app
Thank you for providing these details! We can connect you to our Support team so they can see what might be going on. Email mc-ecommappsupport@intuit.com and they'll follow up with more details.
I uninstalled the App because it was nor working normally (didn't show the sync list option). Now I push on the "add app" button to install it again and Cannot install it. Shows "page not found" . Please help me with this issue to review the app
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely. If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.