Reviews (612)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its effective email and SMS marketing tools, noting its seamless Shopify integration that boosts marketing efficiency. Key features like customizable emails, automated campaigns, and advanced forms are particularly appreciated. The app is recognized for its reliable performance and smooth functionality. Additionally, the customer support team is praised for their prompt and effective issue resolution, enhancing user satisfaction.
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Works well. Follow Blissful Maternity's instructions and you'll be fine. (sort by most helpful reviews)
Thanks to Shopsync support also. They emailed me back promptly with one question I had regarding the process.
Acabo de sincronizarla con mi tienda online así que no se como me va a funcionar, lo que echo mucho de menos es que no esté en español, tengo que estar todo el tiempo utilizando el traductor y es muy incómodo.
I've used Mailchimp in the past and it was great but I can now see why all the reviews are so bad. It feels like a bait-and-switch scheme. You expect to pay $13 a month, according to what you see in the Shopify app section, then go to their website and find that it's $40/mo. Then you start setting things up and the price starts showing up as $69/mo. Do you know what happens after a customer feels deceived? Uninstall.
We appreciate the feedback. We can connect you with our Support team so they can go over the options with you better. Email mc-ecommappsupport@intuit.com and they'll follow up with more details.
I’m trying to download this app and it says page can’t be found. What’s up?? Is this free integration not available anymore? Anyone else experiencing the same issues?
Hi there, we're very sorry to hear you're having issues installing ShopSync. We’ve had other users reporting this problem, and after an initial investigation, our best guess is that it's something related to the browser session inside of the app store. We're still doing some checks and balances on our end to be sure, but the redirects after install look perfect; we're also seeing hundreds of successful installs each hour.
Due to recent events, ShopSync has become a popular app, and we're wondering if something may be going on at a low level with DNS or caching inside the app store. We've also reached out to Shopify, and they have asked that we post something in their API forums for further review. We're not sure how long it will take an engineer on their side to look at things.
As a workaround, we've heard from several users that ShopSync can be installed by going to the apps listing page in Shopify. Evidently, after the first error appears, it will then appear on the listing page (just not fully installed). From there, you should be able to go through the install process business as usual. Other users have reported that by changing browsers, it resolved the issue as well.
If you're open to trying the install again, please feel free to do so. Also, don't hesitate to drop a note to support@shopsync.io if you need further assistance.
Update: After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now.
I tried to install it, I read the reviews, did everything I could to make this app work. But in the end, it just keeps telling me to click on the button and refresh or install it again from the app. Still doesn't work. Spent so much time on this. this is a very inconvenient app.
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely. If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.
Install fails with a 'page not found error'. After confirming install permissions, looks like it wants to redirect to https://storename.myshopify.com/admin/apps/shopsync-2 but fails with a 'page not found' display.
EDIT: It looks like the ShopSync app successfully installed, so you can ignore the 'page not found'. Just navigate to Apps > ShopSync > Connect and proceed with step 5 of the MailChimp instructions.
Hi there, thank you for the feedback. After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now.
If you have any other questions about ShopSync, please reach out to our support team at support@shopsync.io. We'll be happy to help.
There is absolutely no reason, why this app has to sync my products. Big red flag for us, and immediate uninstall.
Hi there, thank you for your feedback. The reason why we sync products over to Mailchimp is so you can utilize it in your email marketing. For example, say you'd like to make product recommendations on campaigns that are sent out in the future. Also, syncing of the products helps you segment and tag your customers in Mailchimp; it's a great value-add when you're trying to learn about what your customers are buying and following up after the transaction.
Let us know if you have any thoughts on why this wouldn't be ideal in your case, we're happy to consider any future enhancements. Feel free to reach out to us at support@shopsync.io.
Müll - da man sich keinen neuen Account machen kann. Ohne Anmeldung und Account kann man die App auch nicht nutzen, wozu macht man dann so ein Schrott?
Hallo! Wir helfen Ihnen gerne bei der Klärung aller Fragen zur Nutzung der Anwendung. Senden Sie weitere Fragen per E-Mail an mc-ecommappsupport@intuit.com und unser Team hilft Ihnen weiter.