Reviews (682)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools, praising its seamless Shopify integration and user-friendly interface. They value features like product recommendations and detailed analytics for enhancing marketing strategies. The app's customer support is noted for being responsive and efficient in resolving issues, ensuring reliable functionality. Merchants appreciate the comprehensive features that support their marketing needs.
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I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.
In my 2 decades of working in/around Technology platforms and companies, I have never come across one with such lack of customer support as this one. No one ever responses real time (or close) to chat. Email, you are lucky if you get a response and if you do, you are paying pro to get links sent to you for the free articles. One thing we needed with synching our emails was to move our tags to ...
Hi TheChaiBox, our apologies if you had trouble getting in touch with us. We've looked through our help inbox and we don't have any record of a note or missed chat.
You can ...
disappointing customer service.
They are very expensive and offer no support until you pay for a plan. Then theres these content blocks that get added automatically. I dont know how someone could actually pay $11 a month... Be prepared to be charged the first $70+ the first month for their cheapest plan... Oh! And now that you paid, you can get support, right? Well, not really. I have never once received a response to my ...
None of my automations are running and they were no help. They told me to contact Mailchimp but if your app is meant to be the middleman between Shopify and Mailchimp you should be able to do better than that. I am definitely not the only one.
Hi there, thank you for the feedback. Our app does not automatically attach to existing Mailchimp automations; we don't advertise that feature. Technically there isn't an ...
I've specified the correct list to connect in MailChimp, but they uploaded all data in another of our mailchimp list. When I tried to contact them to tell them of their error, there's no way to reach out, except if you have the pro plan, which require paying for support. Bad.
dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results
Does not work with Product Reco block of mailchimp. Only shows 1 product at a time. so if you choose to show 3/4 products, it's all the same one! Also, even with show New Arrivals option it shows dated product information! My item was on sale but it showed original price only. what a waste.
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue, replicated campaign, or just a temporary ...
Beware! If you are using this app to connect Mailchimp to Shopify, you might be losing purchasing customers. If a customer unchecks, or doesn't check, the opt-in box for marketing, ShopSync unsubscribes them from your list. I'm migrating to another email provider with complete integration in Shopify and they don't do this. ShopSync insists that it's Shopify's requirement instead of fixing it. ...
Hi there, we saw your review and wanted to write back. If return customers who were previously subscribed do not tick the box at checkout, we pass them over to Mailchimp as ...
Cannot install this app. Shows "page not found" when trying to add app to my shopify store. Please fix issue.
After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem ...