Reviews (619)

Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the robust email marketing solutions, particularly the seamless Shopify integration that simplifies email creation by automatically loading products. They praise the customizable emails, automated drip campaigns, SMS marketing, and detailed analytics. The app is noted for its reliable functionality and exceptional customer support, with a responsive team that quickly resolves technical issues and provides valuable setup guidance.

October 29, 2023

Frances Grey NY
United States
Over 4 years using the app
October 26, 2023

Sdpiecez
United States
Over 4 years using the app
February 3, 2025

Mosaic Multicultural Foundation
United States
About 2 hours using the app
April 8, 2024

Arduna
United Arab Emirates
About 1 year using the app
September 11, 2024

ASIE GOURMANDE
France
6 days using the app
June 18, 2024

Zelik
United States
Almost 5 years using the app
November 1, 2024

avg.store
Brazil
About 24 hours using the app
July 3, 2024

Vert cartouche
Canada
15 days using the app
March 2, 2024

Mineralia US
Mexico
About 2 months using the app
July 30, 2025

Trexie was super helpful and patient with me

EarthlySafi
United Kingdom
July 28, 2025

My Store
Singapore
July 25, 2025

Excelente atendimento do Dean, esteve prontamente para me auxiliar nas configurações iniciais.

Mundo dos Rótulos
Brazil
16 minutes using the app
July 25, 2025

paul is helpful

Winglore Studio
India
4 days using the app
July 24, 2025

Quick response time and David was very helpful

Pawfect Pals
Kenya
About 23 hours using the app
July 23, 2025

Lori was very helpful with my issue and was able to get it resolved

Thom Funs
United States
20 days using the app
July 21, 2025

Trexie is Helpful . quickly resolved my issue.

minoxidilbay.com
Canada
22 minutes using the app
July 19, 2025

Die gratis Version könnte ein wenig besser sein, aber dennoch sehr gut.- Kann ich wärmstens empfehlen.

Alain Guldimann Art
Switzerland
About 6 hours using the app
July 18, 2025

SchooltimeIndia
India
About 1 month using the app
July 15, 2025

I required help integrating mailchimp and shopify. Paul was an amazing help and walked me through all the steps and got me all set up.

White Bear Black Wolf
United States
11 days using the app
July 11, 2025

Jopay was helpfull

My Store
Australia
July 9, 2025

rhedd was great and helped me out a lot

Maymonkeyink
United States
July 9, 2025

Very good service with TROY, Smooth communication and know what i need. Very patience.

OLRIGHT
Australia
July 7, 2025

Troy was very helpful!

My Pregnancy Journals
Ireland
July 3, 2025

Thank You Rafael. I appreciate you.

Massaera
Netherlands
26 minutes using the app
July 1, 2025

Great service provided by Paul :)

Mirroza
Pakistan
18 minutes using the app
July 1, 2025

Paul was really helpful reliant friendly approachable and stress free
I really enjoyed my experience with him

Onyedikachi Micheal
Nigeria
June 30, 2025

Set up Mailchimp today and worked with Trexie through the process! Very helpful and user friendly!

Longevity Healthcare
United States
2 months using the app
June 28, 2025

MeganElise & Co.
United States
10 days using the app
June 27, 2025

Amazing customer service
Great product

thecareerwhisperer
Kenya
About 21 hours using the app
June 25, 2025

paul is helpful

Paradise
Israel
June 13, 2025

Customer service is Great. We had a small hiccup and Dean helped us out. It was simple, clear and quick .

Alicia Moffet
Canada
About 8 hours using the app
June 11, 2025

Dean has been a great help! Overall the integration works well but his support has especially been attentive and above and beyond.

내 스토어
South Korea
About 9 hours using the app
June 9, 2025

DAVIDs da goattt

Ransma
Pakistan
8 days using the app
June 9, 2025

Rafael

MyStore
Türkiye
25 minutes using the app
June 2, 2025

ACQUO of Sweden
Sweden
14 days using the app
May 29, 2025

Happy about the prompt, friendly and solution oriented costumer service by LORI! :-)

Sophia Brucklacher
Spain
About 2 hours using the app
April 20, 2025

não funciona propaganda enganosa , só fez eu perder meu tempo

Heraki Joias
Brazil
8 days using the app
Intuit Mailchimp replied April 22, 2025

Olá! Nossa equipe quer ajudar. Eles entraram em contato para obter assistência adicional, mas se você não encontrar o e-mail, sinta-se à vontade para entrar em contato diretamente com eles pelo e-mail mc-integrationsupport@intuit.com.

March 17, 2025

Tiana was incredibly helpful in resolving my issue. She efficiently brought in the right team members to find a solution and handled everything smoothly. Much appreciated!

Royal Ontario Museum
Canada
March 13, 2025

Mailchimp works as it should. not sure on how it integrates with shopify as it's NEVER worked to make a sale. Rafael was good for help today on what he could do at least.

TruMe Whole Health
Canada
9 months using the app
March 4, 2025

Lori was very kind and helpful

SonomaJewel
United States
About 3 years using the app
January 23, 2025

I had a great experience working with Clarisse. She was incredibly helpful in setting up newsletter notifications for my Shopify store. Clarisse was knowledgeable, patient and guided me through the process seamlessly. Her support made the set up easy and efficient. I truly appreciate her professionalism and would highly recommend her assistant to others!

Purple Life
United States
6 days using the app
January 21, 2025

David was amazing. Very patient and took ownership of my issue straight away. An absolute star!

Nostalgic Mumma
United Kingdom
About 23 hours using the app
January 13, 2025

Anna Sigga Handverk
Iceland
3 months using the app
January 10, 2025

Dean me ayudó a entender que no debíabuscar módulos o bloques para agregar formulario de registro de Mailchimp en Shopify porque no hay, hay que generarlos en Mailchimp y el fijo del pie hay que copiar código y agregarlo en shopify a mano. Gracias!

KBGlow
Spain
2 days using the app
December 28, 2024

All I wanted to do was add a sign up page on my Shopify website to automatically send subscribers to my mailing list.

What a waste of time. All I got was an automated chatbot that didn't recognize my request.

Singing Rock Publishing
United States
32 minutes using the app
Intuit Mailchimp replied January 3, 2025

Thank you for the details and we our apologies for the chatbot experience. We'll connect you directly with a member of our team to go over the integration and help you set it up as needed.

Our team located your account and is following up via email to help further. If you don't see a reply, you can also email mc-shopifysupport@intuit.com.

November 13, 2024

Semplice, intuitiva e utilissima per incrementare le vendite.

La Cabeza Parrucchieri
Italy
28 minutes using the app
October 29, 2024

GREAT AT ADVERTISING THEMSELVES _ TERRIBLE FOR ADVERTISING YOUR BRAND. They upcharge you for nothing, and dont do anything that the free shopify tools grant you. Absolute trash of an app and the developers clearly this is their first API.

Crystal Clear Texas
United States
2 minutes using the app
Intuit Mailchimp replied October 31, 2024

We're sorry to hear about the less than stellar experience. When you're available, please email mc-ecommappsupport@intuit.com and our team will help however they can.

September 19, 2024

Mailchimp is easy and simple to use dashboard, no too much complexity. Anyone can get into it and use easily, It makes life easy.

FM Media Print
United States
7 days using the app
Intuit Mailchimp replied September 24, 2024

We appreciate the feedback on ease of use. Thank you!

September 14, 2024

Great app fir email automation

Fashionhomeo
Egypt
11 minutes using the app
Intuit Mailchimp replied September 18, 2024

Thank you for the review!

September 11, 2024

They got everything

The Gift Box
United States
Intuit Mailchimp replied September 18, 2024

Thank you for the review! Let us know if there's anything we can improve on!

September 2, 2024

Facil de usar e muito pratica

Sabor do Mar
Angola
16 days using the app
Intuit Mailchimp replied September 5, 2024

Obrigado pela avaliação!

July 21, 2024

Müll - da man sich keinen neuen Account machen kann. Ohne Anmeldung und Account kann man die App auch nicht nutzen, wozu macht man dann so ein Schrott?

Printopia
Germany
4 minutes using the app
Intuit Mailchimp replied July 22, 2024

Hallo! Wir helfen Ihnen gerne bei der Klärung aller Fragen zur Nutzung der Anwendung. Senden Sie weitere Fragen per E-Mail an mc-ecommappsupport@intuit.com und unser Team hilft Ihnen weiter.

July 9, 2024

perfect!!!!!

Sensa Vogue
Cyprus
Over 1 year using the app
Edited July 5, 2024

No, I already uninstalled the app. I want to remove the residue from the app that is on my website.

___________________________________________________

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
28 minutes using the app
Intuit Mailchimp replied July 5, 2024

Hi there! Are you trying to disconnect the integration? If so, we've got details in our knowledge base that cover how to remove this.

Connect or Disconnect Mailchimp for Shopify: https://eepurl.com/dNIM8U

June 29, 2024

Top service..

My Store
South Africa
22 days using the app
May 8, 2024

Excellent customer service. Highly recommend. The stats and recommendations are extremely helpful. The one on one meeting with the mailchimp representative to learn more is the best instructive 30 minutes ever.

Chris Thompkins
United States
3 months using the app
April 1, 2024

KingsWear
Netherlands
9 days using the app
March 14, 2024

Black Panther Store
Jamaica
About 21 hours using the app
February 16, 2024

Nos gustaría recibir más información de com aprovechar mejor esta integración.

Reviste
Chile
7 months using the app
Intuit Mailchimp replied February 21, 2024

Unser Support-Team kann Ihnen bei der Integration helfen. Senden Sie eine E-Mail an mc-ecommappsupport@intuit.com und unser Team wird Ihnen weitere Informationen zukommen lassen.