Reviews (556)

Overall rating
3.3
Counts per rating level
  • 57% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 22% of ratings are 1 stars
April 8, 2024

GUYS DO NOT waste your TIME! Very dissapointed, here it says for $20 plan you have up to 100,000 customers, when you instal the app it tells you you can only have 500 customers for $20 and send only 6000 emails at most a month! what a bs

Donald Trump Everything
United States
24 days using the app
January 20, 2024

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

tissuerecovery
United States
Over 3 years using the app
Intuit Mailchimp replied January 22, 2024

Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.

February 15, 2024

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

Terra Powders
United States
Almost 3 years using the app
Intuit Mailchimp replied February 21, 2024

Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?

October 23, 2023

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

VeganChocolateCompany
Australia
Over 1 year using the app
February 16, 2024

I HATE the way Mailchimp is pushing to authenticate domain AFTER I did it!

BeCozi
United States
Almost 5 years using the app
Intuit Mailchimp replied February 21, 2024

Thank you for the information here. If the domain is already authenticated, try clearing your browser's cache and cookies. Cached data could cause certain alerts to show again.

November 21, 2023

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Rocket Comics
United States
Over 1 year using the app
November 3, 2023

NO - They overbill and under deliver. The bigger you get the worse it is as they always push more services that you don't need and that don't work. You will NEVER speak to anyone in billing if there is error so good luck with that.

There text service is horrible and has poor delivery rates. You will be charged for everything too. You can see from others and not just me there was is archaic and they have poor support.

Toltrazuril Shop
United States
About 1 month using the app
Intuit Mailchimp replied November 8, 2023

Our team can help look over the account with you and see what billing adjustments can be made. Email mc-ecommappsupport@intuit.com and they'll follow up with more information.

February 13, 2024

Full of problems that the support team are unable to resolve.

Caspian
United Kingdom
Almost 5 years using the app
Intuit Mailchimp replied February 14, 2024

Hey Caspian, can you refresh the review with information about your interaction with our Support team? We want to be sure it's reviewed and followed up with accordingly.

January 4, 2024

I tried my first template and after sending a couple of test emails and they banned me only 10 minutes in! Rubbish app.

Gijaru Workgear
Australia
2 days using the app
July 21, 2024

Müll - da man sich keinen neuen Account machen kann. Ohne Anmeldung und Account kann man die App auch nicht nutzen, wozu macht man dann so ein Schrott?

Printopia
Germany
8 minutes using the app
Intuit Mailchimp replied July 22, 2024

Hallo! Wir helfen Ihnen gerne bei der Klärung aller Fragen zur Nutzung der Anwendung. Senden Sie weitere Fragen per E-Mail an mc-ecommappsupport@intuit.com und unser Team hilft Ihnen weiter.