Reviews (85)
Refine
-
By rating
1) It's so misleading that is says "free" when it obviously isn't if you have more than 2500 subscribers. 2) They have to "review" your account before sending your campaigns, and of course they charge you before hand so even if they decline your account they still get the money and you paid for a service that was of no use.
Hello,
You can visit our pricing page for more details regarding our free and paid plans - https://www.mailerlite.com/pricing
The review process is the usual process we ...
I had seen very low ratings for the mailerlite app on shopify but thought how bad could it be and still went ahead with it. 09 days later, I realized that I just lost money and time on this app and nothing else. I paid for a list of 13,000 suscribers and then was told need to verfy the list. In batches first had to verify 2500 contacts and upon an open click of above 5% I could get to test ...
Hi Ottoman, we'd love to dive further into your case and have a chat about it! If you could email us a feedback@mailerlite.com with some extra details of your account, I can ...
I just registered and got the same message I've been reading about in these low reviews.
" We received your request for approval, but at this point, we're unfortunately unable to give you full approval.
We perform comprehensive checks to determine if an account is valid and complies with our Terms of use and Anti-spam policy. Your account didn't pass this test, for now.
Your website has no or ...
Hello,
Please be informed that your account is approved and you are free to use it.
Thank you!
Waste of time, Disapproved the account without revealing reasons!
Hi,
Sometimes we can’t reveal the reason why the account was disapproved. We have a lot of automatic algorithms and also manual checking, but in most cases, we prefer to ...
Absolute criminals. After they verified my emails and subscribers and then after 2 weeks of use they then asked for an upgrade. When I questioned why an upgrade they cancelled my account.
Hi there! Sorry to hear you didn't have the best experience with us. I would love to figure this out with you a bit further - could you email us to feeback@mailerlite.com? I ...
Ran pretty great until they disapproved us for no good reason. Didn't even want to try to work things out. USELESS.
Hello!
We have just approved your account and you can use it as per usual. Sorry for any inconvenience this may have caused.
If you have any questions, you can always reach ...
Complete scam and waste of time.
They never mention upfront how convoluted their policies are. Need approval to send 1000+ emails. Need to inform them where and how you got the emails in your existing database. On top of that, email list import is terribly slow.
Even if you end up being approved, be prepared to be blocked that after the you send out of the initial batch of the emails.
We paid for ...
Hi,
Unfortunately, your account breached our Anti-Spam policy and hit allowed threshold for bounce rate and spam complaints, because of that it had to be closed.
We work ...
Don't go for them! Just don't! The app is really good, I love it, BUT the customer support is AWFUL! Countless emails sent without an answer. And to get an approved site is like a raffle, in spite you might be perfect! AWFUL CUSTOMER SUPPORT and you've already lost a cliente
Hello!
Sorry for any inconvenience caused.
It seems that you have created 5 accounts with MailerLite and one of them is approved and you can use it (we allow 1 account per ...
They just get your subscribers list and that's all. I think its scam. My store is 5 years old what its mean please finish your website)))))i finish it 5 years))
Hello,
thanks for reaching out! We could not approve your account because your website does not work. We need to check your website to see what type of content are you planning to send. Please finish your website and content us, then we' ...
Hello,
I am very sorry you've had a bad experience with our app, however, some accounts are not approved in order to make sure the best possible deliverability.
Your ...
would not allow me to fully set it up on my OWN SHOP. I confirmed it through my Gmail account but it makes you have to create a domain just to confirm AGAIN through a useless Shopify email which us unnecessary when you choose the option for you the reason why you don't have a domain it denies your request, but I been using my site for a while.
Hello,
Your account is currently approved and you are free to use it, however, if you have any additional questions or concerns, please contact us at info@mailerlite.com
...