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The app is easy to set up and the email templates are great. The HUGE PROBLEM is functionality. The automation simply does not work. We have set up 3 different automation sequences, all to different opt in lists and all with different triggers. NONE of them have worked properly from the start. Customers and subscribers have been emailing us confused about the emails they are receiving. What a ...
This app continues to perform poorly. We have been using Mailerlite for years and shopify for about a year. During the year we've been using the ML > Shopify integration we constantly have to reconnect the app b/c it stops showing ecommerce details for our campaigns and workflow automations. This is EXTREMEly frustrating as it's impossible to get an idea of how well our campaigns are performing ...
This app is constantly not working. I've been using this for over a YEAR. The support is not helpful at all if they reply. I literally pay to send emails and half of the time I can't because of how well this company works. FIND ANOTHER APP.
Hello,
We’re very sorry to hear about your experience.
I have reviewed your communications with our support team to see if there’s anything that went unanswered.
I can see ...
This is the worst app. I switched from MailChimp, which I'd used for 2+ years without issue because they stopped supporting Shopify. I spent a week moving my list over, setting up pop-ups, landing pages and syncing it to my site. I sent one email during this time. The whole time (a week) I used it, I was getting a lot of suspicious sign-ups to my list, but MailerLite didn't filter robo-sign-ups ...
Hello,
Sorry for any inconvenience caused. Your account has been approved and you can use it now.
If you have any questions, you can always contact us via live chat or email ...
Great interface, but when going to send emails with the paid account they declined the sending and said I need to get them proof of other email campaigns and send 1000 first... nightmare and waste of time well I am trying to send out black friday emails....
Hi there,
We understand that the account disapproval might result in bad reviews, but our main priority is the best possible deliverability for our customers. That’s why we ...
Please do not download this app. The website is very hard to navigate and it doesn't attach to your store. My auto emails aren't going out at all. I also don't like how they don't have a live chat option.
Hi there - my apologies for not replying sooner, this is definitely not the intention from our part.
We want to understand more of this situation - even if it's to help us ...
How do we keep from getting Spam email signups?
Junk waste of time, they denied my account even though ive been open for years and have hundreds of happy customers and never sent spam, I railey even use email marketing.
Hi,
We tried to look up for your account but the one with the same name does not have any activity. And if we disapprove the account, we have a reason for that - we always ...
Less than 1 if I could!
My account was terminated for "sending spam." even if my spam score WAS 0%!
No notice, no way to re-up my account. Waste of money and a waste of time! Not even a refund!
Don't switch from Mailchimp!
Hello,
Sorry to inform you, but unfortunately, the content you were sending is prohibited by our Terms of Service. Due to this breach, no refunds are offered.
They said my account isn't approved because their algorithm didn't think it was worthy.
I've been using MailChimp for the last four years and the only reason i wanted to switch was because of the high cost. Well, i guess not. I'd rather pay the higher cost and get seamless service rather than get rejected by an algorithm.