Overall rating
Counts per rating level
  • 49% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 35% of ratings are 1 stars
March 8, 2017

MailerLite deserves some serious love! Mailchimp makes you pay for any automation--this app gives you powerful tools for FREE up to 1000 subs (and the rates aren't bad after that). Amazingly simple interface for how powerful it is. I only regret that I spent a whole day trying to get Mailchimp to do what I did with this app in an hour.

Thatfamilyshop Com
United States
Over 6 years using the app
June 9, 2019

I am/was a mailchimp customer and feel I am paying way too much for 30K list. They make it difficult to remove customers and their new pricing charges for unsubscribers as well as non subscribers, what is the point?

I found mailerlite and immediately loved the design options and the site was immediately user friendly which I found a problem on mailchimp. There are more size and design options for the popup, very excited about that.

I first played around with the design and decided to go ahead and design the popup and welcome email automation. Then decided to go for it!

Added my mailchimp list 30k subscribers, added the shopify app. Had an issue with popup showing up but the mailerlite customer service pointed out that I needed to remove the mailchimp popup first.

So far I LOVE it. I am very excited to truly get it going. I'll update more later but so far, it was waaaaay easier to set up than mailchimp and I am saving around $100+ a month.
pros: save big $$
pros: more design features
pros: 24 hour live chat
pros: all the same segmentation features
pros: can pull 6 month of inactive to clean lists, (mailchimp doesn't offer any easy way to clean list)
cons: don't know any as of yet!


Medusa's Make-Up
United States
Almost 4 years using the app
May 31, 2020

The mailerlite app is great. I have been working the App during 3 months and has been great. You can customize the emails and it’s cheaper than other mail apps. You can build and grow your mailing for free, while learn how to use it and maximize the service. Also, great customer service.
The only downsize, is that you have to use a desktop to create the email. But the mobile app is great to see the results in a realtime basis. Thanks!!

Craft Station Shop
United States
Almost 4 years using the app
MailerLite replied July 13, 2020

We are happy to receive a 5-Star rating and thank you very much for your feedback!


February 9, 2020

I really don't understand the bad reviews, I'm so happy with Mailerlite! It's super simple and user-friendly. It works wonderfully. I only have contacted support once but they were quick and very helpful.

The Shopify app just works syncing my customer data as it should, no complaints!!

If you don't get approved it's because you don't comply with their policies, not because the app is bad. Just look somewhere else instead of leaving an angry comment with a one-star review that doesn't help anyone.

Sticky Kit
Almost 3 years using the app
May 9, 2019

Switched from MailChimp and really happy with everything! The pricing is much better, almost half of what we were paying at MailChimp. It offers us everything we need!

United States
Over 2 years using the app
Edited September 25, 2019

We've been using MailerLite for almost two years, and love all its easy-to-use features. It has a really simple drag-and-drop editor so you can just drag a "building block" onto the screen to add it to your email, then add your text, images, video, products, rss feed... Pretty much anything you can think of, they have a building block for it! Colors, font, and spacing are all easily customized, too, and if you want, you can create a template that you can use over and over, just switching out text and images to refresh your campaign quickly.

You can also watch your results in near real-time with their simple report showing how many people have opened your email and how many have clicked on a link you included in it.

They have even more features that we haven't even used, all included, but even if you're just creating email broadcasts, it's well worth the money!

I've seen some reviews here complaining about the "wait time" for them to review your account before activating it. People should be THANKING them for this! They are insuring a new account isn't intending to create spam by sending to people they don't have permission to send emails to. If a spammer starts using a service, it can cause problems for other businesses that use it, by having email providers block that service or send everything from it to spam. By reviewing first, MailerLite is protecting all of us, and that's a benefit to all reputable businesses.

Triple Mountain Model Horses
United States
Over 2 years using the app
July 22, 2020

This was the easiest 5 star review I've ever given. Mailerlite has been such a smash home run for me, that now I actually ENJOY working on my email marketing. I'd used Mailchimp for years, but never really felt "at home" or in sync with the app. I find ML's interface to be clear, logical and actually pleasurable to use. The support is amazing - the chat picks up in just a minute or two, and they all have been so helpful, friendly and gotten me to solutions fast. If all tech support was as good as ML's the Internet would be a much better place. Also I've gotten tons of use from their functionality support pages, feature walkthrough videos and Marcin's webinars – many marketing concepts and flows that I'd been avoiding for years, I now feel are within my grasp. Much love to Mailerlite.

Haunted Waterpark
United States
Over 2 years using the app
MailerLite replied July 23, 2020

All I can say is: WOW!

Thank you for writing such a special review. All the MailerLite's team is melting because of your kind words. We are glad to hear how much you love the user-friendliness and uniqueness of our product and the efficiency of Customer Support.

We're here to support you for whatever you'll need in the future and Marcin gave back a thank you ;)

Have a Lite Weekend!


Edited November 10, 2020

We switched to Mailerlite mostly because of price but we very quickly found that it was much easier to use and we could produce much better emails quicker and easier. Their personal customer service is outstanding too - as good as you could ever expect.

New Zealand
Over 2 years using the app
July 16, 2017

Great app! Love it! I am about to delete the other similar apps that I have previously installed.

Panel Wall Art
Over 2 years using the app
April 1, 2020

Ignore bad reviews, the app is great! Many useful, easy to custom and create campaigns. Congratulations for the job and thanks for the free version.

Ritos Loja Mística Virtual
About 2 years using the app
MailerLite replied July 13, 2020

Wow! Thank you for the amazing rating; we are very glad you like our app :)