Reviews (85)

Overall rating
3.3
Counts per rating level
  • 49% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 35% of ratings are 1 stars
May 17, 2019

I'm unable to install the app. It says "shopify.mailerlite.com refused to connect." If the app is no more supported, then the same should be taken down. Otherwise please let us know how to install the app. If there is any special permission required before installation, etc.

BookMyCostume
India
Almost 5 years using the app
MailerLite replied May 18, 2019

Hello,

The application is supported and should be working. Could you please contact our support via live chat or email (info@mailerlite.com) and we will look into it.

...

March 9, 2020

We shifted from Mailerlite once the Shopify integration stopped working for Mailchimp to varying degrees of success. Whilst Mailerlite is a cheaper price point it still (in theory) has all the features that you can run reasonably in depth email campaigns, much like MailChimp. The problem is there are TONS of glitches. We went through a painstaking process to setup our welcome flows, automations, ...

Kapow Meggings
United Kingdom
Over 2 years using the app
MailerLite replied March 10, 2020

Hello,

Sorry for the inconvenience and the frustration you have experienced regarding the issues you are facing.

Every shop has its own specifics that may influence how the ...

September 29, 2020

DOES NOT WORK - DO NOT WASTE YOUR MONEY I've lost count of the amount of times I have been on live chat with 'experts' to resolve what are simple automated campaigns that just do not work, each time they tell me the same procedure and when it doesn't work they 'escalate' it and cannot find a solution. It's a shame because the interface is easy to use.

The Natural Dog Hub
United Kingdom
About 2 years using the app
MailerLite replied September 29, 2020

Hello,

We are sorry for the issues you have been experiencing regarding automation campaigns.

The team is working to fix it as soon as possible and once it's fixed, we will ...

Edited October 15, 2020

As email marketing software, it is not acceptable that you offer the Abandoned Cart feature, but this feature does not work. According to support, nobody knows what it is, and when it works. I find the software otherwise quite good but important functions just don't always work or not at all.

SKULLPAPER
Germany
About 2 years using the app
MailerLite replied October 16, 2020

Hello,

Our development team is aware of the abandoned cart issue and is currently working on getting it fixed. If you would like to get an update regarding the process, ...

October 7, 2020

As others have noted, this integration NO LONGER WORKS. It appears to have stopped functioning in September, as that's when my automated form stopped collecting/sending emails. Pop ups and purchase triggers no longer work. When support was contacted, the "fix" offered was to sign up for a different third party app to handle the triggers instead. This is basic functionality that needs to be fixed ...

Late Blooming Watercolors
United States
4 months using the app
MailerLite replied October 16, 2020

Hello,

Really sorry for the inconvenience you have experienced.

I can see you've been in touch with our customer support team regarding the issues since you wrote the review ...

September 22, 2020

Easy to set up autmation and custimize templates. However weeks in to the service none of my autmations work, they have "bugs" that are still being fixed. I didn't realize they weren't working until customers I knew took actions that were supposed to trigger these and then I realized it wasn't working. Paid for an add to direct ppl to sign up for the newsletter and couldn't understand why the ...

BYSALWAYS
United States
26 days using the app
MailerLite replied September 23, 2020

Hello,

We are really sorry for the inconvenience you have experienced.

We are aware of the issue, it has been already escalated and being worked on, to fix it as soon as ...

August 15, 2020

Would love to give his app 5 stars because for ease of use and user interface. However, I keep having to install and uninstall it in order to use the ecommerce integrations (abandon cart, dynamic products, etc.) Will definitely use again if/when they work out the kinks.

quieroprints
United States
4 days using the app
MailerLite replied August 17, 2020

Hello,

Thank you for your feedback!

Could you please contact us at support@mailerlite.com with more details about the issue you are experiencing?

It would help us to ...