Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in email collection and subscriber list building, which enhances sales and conversions. It offers customizable pop-ups and email campaigns, and integrates seamlessly with Shopify, making it easy to set up. The free version is especially beneficial for new or small-scale merchants. Merchants also commend the responsive and helpful customer support, and the ability to sync with major email services, making it a cost-effective and versatile tool for email marketing. Many report significant growth in their email lists soon after using the app.

February 15, 2022

Simple and easy to use, great app. Really took no effort to set up up every step of the pop up form. Looking forward to using it.

Bubbas Meltys
United Kingdom
10 minutes using the app
Mailmunch replied March 2, 2022

Hi Bubbas Meltys, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

January 23, 2020

Very impressed - seeking an easy to use, basic email capture tool and this is it. Thank you. Hopefully if the website is more successful, I can upgrade to better version.

Ohio Valley Leather
United States
10 minutes using the app
April 1, 2020

USER FRIENDLY IM NOT GOOD WITH COMPUTERS BUT IT WAS MADE FOR DUMMIES LIKE ME AND I LOVE N APPRECIATE THAT

dreamzandthingz.com
United States
8 minutes using the app
Mailmunch replied April 22, 2020

We appreciate the nice review you have left us. If you require any assistance please let us know.

February 22, 2021

Easy set up and great results! The guided setup was easy to understand and the pop up works perfectly. Thank you!

Alcala's Boutique
United States
8 minutes using the app
Mailmunch replied March 10, 2021

Hi Alcala's Boutique, We appreciate the nice review you've left us. If you require any assistance or have any queries, please feel free to reach out to us through your Mailmunch account by using the live chat option or by emailing us at "support@mailmunch.co"

May 10, 2020

This is my fist time to try the free portion of the app. I will need to become more comfortable before I can really provide an honest opinion and move over the paid version for premium services.

Chief & Tiki
United States
About 1 hour using the app
Mailmunch replied May 14, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

July 1, 2019

Every time I try to import the customer list from Shopify, I keep getting this error, "Invalild according to policy: policy condition failed", like really? All I did was use the exported file form shopify and uploaded, why is this such an issue?

Xavier Foley
United States
About 1 hour using the app
Mailmunch replied July 11, 2019

Hi Xavier, Extremely sorry for the inconvenience. A reply to yur support request regarding this issue was sent but I did not hear. Can you please provide the CSV file in a support request so I can try and reproduce this issue on my end.

March 31, 2018

still ner, good so far thanks :)

The Drop Supps
Australia
34 minutes using the app
Edited May 18, 2020

It seemed they have free plan but there is not even 1 promo popup for free?
It was a waste of time for me.

Rugg Fair
Canada
19 minutes using the app
Mailmunch replied May 18, 2020

We do offer free templates which can be used as promo forms as well. Please refer to the following support article. If you face any issues, please create a support ticket with us through your MailMunch account and we can help you set up your form as per your requirements.

https://help.mailmunch.com/hc/en-us/articles/115005608269-Creating-a-Call-To-Action-Form

May 25, 2017

need to upgrade to premium otherwise you are stuck with the app logo on your pop-up.

Au Revoir Les Filles
Australia
20 minutes using the app
May 17, 2020

I have uninstalled the app but still there's residual code left.

I want to know how to get rid of it.

Mythical Lab
India
12 minutes using the app
Mailmunch replied May 18, 2020

Hi, We apologize for any inconvenience. Can you please create a support ticket with us by email at "support@mailmunch.co" so we can have this issue resolved for you? Any attached screenshot highlighting the residual code and the URL for your store would be much appreciated.