Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, particularly noting its effectiveness in increasing email list subscribers and sales conversions with features like exit intent popups and email automations. It integrates seamlessly with Shopify, offering tools like email campaigns, landing pages, and customizable pop-ups that are easy to use, even for those with limited technical skills. The app's reliability and straightforward setup are complemented by exceptional customer service, with support staff like Hassan and Andrew receiving specific praise for their responsiveness. Additionally, the app includes educational resources on email marketing strategies and offers a free version, allowing merchants to try its features without financial commitment. Merchants appreciate the user-friendly interface, customization options, and robust support, making it a popular choice for enhancing online marketing strategies.

January 23, 2020

Very impressed - seeking an easy to use, basic email capture tool and this is it. Thank you. Hopefully if the website is more successful, I can upgrade to better version.

Ohio Valley Leather
United States
10 minutes using the app
April 1, 2020

USER FRIENDLY IM NOT GOOD WITH COMPUTERS BUT IT WAS MADE FOR DUMMIES LIKE ME AND I LOVE N APPRECIATE THAT

dreamzandthingz.com
United States
8 minutes using the app
Mailmunch replied April 22, 2020

We appreciate the nice review you have left us. If you require any assistance please let us know.

February 22, 2021

Easy set up and great results! The guided setup was easy to understand and the pop up works perfectly. Thank you!

Alcala's Boutique
United States
8 minutes using the app
Mailmunch replied March 10, 2021

Hi Alcala's Boutique, We appreciate the nice review you've left us. If you require any assistance or have any queries, please feel free to reach out to us through your Mailmunch account by using the live chat option or by emailing us at "support@mailmunch.co"

February 9, 2022

I used this app to create subscribe pop-ups and it did that, however am i able to create a flat discount for first time buyers if they subscribe?

EARTHCODE
South Africa
About 1 hour using the app
Mailmunch replied March 2, 2022

Hi EARTHCODE, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 10, 2020

This is my fist time to try the free portion of the app. I will need to become more comfortable before I can really provide an honest opinion and move over the paid version for premium services.

Chief & Tiki
United States
About 1 hour using the app
Mailmunch replied May 14, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

July 1, 2019

Every time I try to import the customer list from Shopify, I keep getting this error, "Invalild according to policy: policy condition failed", like really? All I did was use the exported file form shopify and uploaded, why is this such an issue?

Xavier Foley
United States
About 1 hour using the app
Mailmunch replied July 11, 2019

Hi Xavier, Extremely sorry for the inconvenience. A reply to yur support request regarding this issue was sent but I did not hear. Can you please provide the CSV file in a support request so I can try and reproduce this issue on my end.

March 31, 2018

still ner, good so far thanks :)

The Drop Supps
Australia
34 minutes using the app
Edited May 18, 2020

It seemed they have free plan but there is not even 1 promo popup for free?
It was a waste of time for me.

Rugg Fair
Canada
19 minutes using the app
Mailmunch replied May 18, 2020

We do offer free templates which can be used as promo forms as well. Please refer to the following support article. If you face any issues, please create a support ticket with us through your MailMunch account and we can help you set up your form as per your requirements.

https://help.mailmunch.com/hc/en-us/articles/115005608269-Creating-a-Call-To-Action-Form

May 25, 2017

need to upgrade to premium otherwise you are stuck with the app logo on your pop-up.

Au Revoir Les Filles
Australia
20 minutes using the app
May 17, 2020

I have uninstalled the app but still there's residual code left.

I want to know how to get rid of it.

Mythical Lab
India
12 minutes using the app
Mailmunch replied May 18, 2020

Hi, We apologize for any inconvenience. Can you please create a support ticket with us by email at "support@mailmunch.co" so we can have this issue resolved for you? Any attached screenshot highlighting the residual code and the URL for your store would be much appreciated.