National Roper's Supply
A legit game changer for Shopify admins. You don't want to install this app. You need to install this app.
Useful! Great app tu automate and to integrate with Shopify Flow. Fills-in the needs we have. We neeed to send an email to our customers based on different reasonings and this is possible, thanks to Mechanic. Also we like the ability to tag orders/customers automatically which helps us create flows in Klaviyo. I think we are using 10% of this tool, but we are looking forward to use it more every day. A big thank you also to the team that is always available =)
One doesn't need to be a developer to start adding automatism to own store, but after a while the tool is so useful and versatile that it's almost impossible not to get intrigued from the liquid code to start trying to customize to a higher level. This is were the handy community comes in to place, to find new ideas, to find help or to give help. I like everything about this tool, but more importantly I like the human touch to it! Thanks to the helpful team / owner behind it!
All to often, Shopify App Developers fall short on customer service, especially post-sale. Matt at Mechanic was absolutely amazing during my set up and helped me understand the development process. Im looking forward to using this as a back-end tool to help us manage system processes. Great work guys! Not only did you create a much needed system, you also care about your clients!
All Signs & Graphics Inc
This app is super helpful, filling all the holes left open by shopify. Basic things that you think you should be able to do easily, but can't on shopify, Mechanic has a task for that.
Solid app that does what it's supposed to. And the team has been very responsive anytime something needs tweaking and I don't know how. Good stuff!
The Lighting Outlet
I don't think you could find 2 people that have a bad a word to say about Mechanic. We are in the process of launching another store and Mechanic was one of the first apps we installed. I think it's a must have for any Shopify store at any level. The possibilities are only limited by your imagination. The slack community is awesome - Everyone is in there to help which is great - I'll see you in there! - Tim
Don't waste your time with Mechanic. Try MESA if you need something like Mechanic. This app isn't great... price gouging, confusing setup, automation that doesn't run, and many many many other problems. Need support from Mechanic? Yeah, good luck getting a response.
It's our first one-star review! :D We've been doing this for a long time — and probably the most relevant part of that is that we're still learning, even after ten years of this, and this is one to learn from.
This review's emotional payload is an accurate reflection of how the reviewer felt (and that really matters), but its factual payload is actively misleading. For more on that, please see the 95 reviews that precede this one.
This review was written after a Pay What Feels Good conversation that did not go well. Our pricing policy — lightward.com/pricing, which holds for both Mechanic and Locksmith — aims to let business transactions be as human as they actually are. The reviewer asked for a price (which we invite everyone to do) that we didn't feel good about (which is pretty rare, but does happen). Looking back at the conversation, I think there was room for better communication about the *why* of all this thing, on our part. I think we could have been clearer about the heart of this. But, still: we met their honesty with our honesty, and they did not like our honesty. That happens. It's okay.
I learned two things here. (1) Add breathing room to these conversations, just by adding time between responses, so as to let time do its natural deescalation thing. No guarantee that this would have helped here, but it might have. (2) Don't force people into the next phase of the PWFG conversation. If someone is actively misinterpreting the spirit of this thing, as was the case here, there's no point in continuing. The conversation only works if we're both agreed that we want good things for each other; if that's not the case, the conversation is void.
To the reviewer: ❤️. I'm sorry this went this way. Thank you for letting us know how you felt. That's really important. And I hope you find something that works really, really well for you, in every way. If you want to talk more about this, we're wide open, at firstname.lastname@example.org.
A fantastic app, and top-notch support! We use this to automate a few different tasks, including removing tags after x days, and sorting collections for oos product. We also had a request to copy tags to metafields, the team helped us with this, which saved us days of work!
Awesome! Thanks for the feedback and it's great to see what you've been able to accomplish with Mechanic.
I have used mechanic to build integrations to ERP, CRM, process to handle Custom forms and task automation etc. If you are developer and you are planning to extend or build custom automation, Mechanic is the App for you. It has great selection of pre-built task libraries to get you started, robust documentation and dedicated slack channels to collaborate with fellow developers. And great development team who are always ready to help
Thanks for the great feedback! It has been fantastic to see what you've accomplished with Mechanic, and we are thrilled to see what you'll automate and integrate next. Keep up the great work! Thanks for being part of the Mechanic community.