Mechanic

Mechanic

Reviews (141)

Overall rating
4.8
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate complex tasks such as inventory synchronization, email automation, and external API integration. It offers a user-friendly interface with no-code options, making it accessible for non-developers, while still catering to those with technical expertise. The app is praised for its cost-effectiveness and robust support from both the development team and a user community on platforms like Slack.

January 7, 2026

Mechanic is our most important app for running our store - it handles all of our workflows on the backend, and helps us automate everything from sales, special events, sending orders to vendors, keeping track of preorder, backorders, inventory, and more. It's incredibly powerful and easy to learn for a developer. The documentation is also great, and there is a community on Slack that is ready to help if you run into anything complicated. The developer is also super responsive when you have questions. Overall, we couldn't be happier with Mechanic! This is the best app on Shopify hands down.

Frannie's Hair
United States
Over 2 years using the app
Lightward replied January 8, 2026

Thank you so much for taking the time to write this. It really means a lot. I’m so glad to hear Mechanic plays such an important role in running your store, from events to inventory and everything in between. And I truly appreciate the kind words about our docs, Slack community, and support. That’s a huge part of what we strive for. Thanks again for trusting Mechanic.

January 27, 2026

Mechanic has been an essential tool for our shop.

We’ve used it to build and manage systems that go beyond Shopify’s native functionality, including pre-ordering, a rewards points program, a referral system, and a raffle system tied to real customer activity.

What stands out most is how flexible and reliable it is. Once a task is set up, it just works, and it gives us confidence that important automations are running exactly as intended. The support team has also been responsive and helpful whenever we’ve had questions or needed approval for specific functionality.

Mechanic has played a huge role in helping us shape our shop into what we envisioned. Highly recommended.

Veckman Designer Distillates
United States
3 months using the app
Lightward replied January 27, 2026

Thank you so much for the kind words. It’s incredibly rewarding to see Mechanic used to build thoughtful systems like this. ❤️ Wishing you all the best!

January 27, 2026

Mechanic was the answer to a process issue that has taken us months to solve. We were looking to send customer emails when we add a tag to their order or customer record. The key was the email needed to include order specific fields and customer metafields. We had tried multiple apps over several months and nothing could accomplish this. Then we came across Mechanic. Once it was downloaded and setup for email we were able implement our solution in less then an hour. So easy.
This app is wonderful. It has a tremendous library of tasks that can be implemented. We are also using it to schedule sale price changes and reverting back to original price.
Highly recommend this app.

The Bobbin Robin Shop
Canada
11 days using the app
Lightward replied January 27, 2026

Thanks so much for sharing this. We love hearing when Mechanic helps unblock something that’s been hard to solve, especially when it clicks quickly and unlocks exactly the flexibility you needed. ❤️❤️ Wishing you lots of success with your business!

October 22, 2025

I love this app. I got it specifically to sync my blank t-shirt stock across my inventory so that I could offer a bigger range of products without fear of overselling. It has worked brilliantly for that. But also I have found many other uses, my favourite being getting it to check my entire inventory for a specific SKU and based on that add a new SKU in a new size, meaning I could add a new size of shirt to a couple of hundred items with just a few clicks. As well as monthly randomisation of the product order in some of my collections. Not the cheapest app, but the scope when you start to think about what it can do is really quite incredible.

ElRat Designs
United Kingdom
Over 1 year using the app
Lightward replied October 23, 2025

Thanks so much for the kind words! It’s amazing to see what you’ve been able to automate and create with Mechanic.

October 1, 2025

Matt and his team are exceptional. My developers are in love with this app, and have installed it on all of our stores. If you constantly find yourself thinking 'I wish Shopify would do this..' or find any limitation in Shopify, this app solves it.

No gimmicks, no 'it's in our roadmap' it just WORKS.

10/10

Dirty Garage
Canada
About 1 month using the app
Lightward replied October 1, 2025

WOW 🤩 Thank you so much for the kind words! We are so happy you found Mechanic for all of your automation needs!

August 22, 2025

I only had a limited time to test some of the features and then forgot about it. When I returned to check on it, after the trial period was ended, I was met with an incredibly aggressive and rude notification in the menu:

"This account is suspended, and Mechanic is no longer processing activity for this store."

It makes it sound like some massive policy violations took place and you're banned for life for testing their app!

A&O
United Kingdom
6 months using the app
Lightward replied August 23, 2025

Heyo! :) No fear; "suspended" just means "we're holding our understanding of your intent in suspension until your intent explicitly clarifies". If you want to keep using Mechanic, great! The path choice is: subscribe to the service, or get in touch via team@usemechanic.com for more context-specific pathing exploration. That latter direction is always available - see https://lightward.inc/pricing.

I understand that the language choice came across as aggressive/rude/insulting to you. I'm sorry for that. This result was fully unintended; the language was intended to be technical. :)

Sincerely, an autistic person who is here to discover productive alignments or to dodge counter-productive misalignments,

=Isaac

July 23, 2025

This is hands down the most incredible app in the app store. Over the years I've used it to automate fulfillment of customized products, support our customer service team with problematic order flagging, build sophisticated data workflows (now that metafields/objects exist), and generally solve so many problems when someone says to me "we need a new app that does X" or "can you source a software that does Y". If you're creative, if you're a systems-minded person...you can almost always leverage Mechanic to solve your complex automation problem on shopify

High Camp Flasks
United States
Over 2 years using the app
Lightward replied July 24, 2025

Thank you so much for the kind words! 🤩 🥰 This made our day!

January 11, 2026

Incredible app ! So useful !

La Fit Foodie
Canada
6 months using the app
Lightward replied January 12, 2026

Thanks for the kind words! I’m really happy to hear Mechanic has been useful for your store. We built it to make powerful Shopify automation accessible and flexible, and feedback like this means a lot.

December 12, 2024

Mechanic's automated jobs has saved us a ton of $$$ and time. We love the customer service and the product's job uptime is 99%... which is awesome.

Uwila Warrior
United States
Over 4 years using the app
Lightward replied December 16, 2024

Thank you so much for your kind words. It's been a pleasure having you onboard for some many years :) 99.9% uptime 🙌 🙌 🙌

March 25, 2025

Since we began using Mechanic over 4 years ago, it's become essential to our day to day operations. Here are just a few of the things we've been able to do with Mechanic, all of it requiring no staff supervision:
• Importing order data into our UPS shipping system
• Managing inventory and product synchronization between Shopify and our legacy systems
• Automating order printing and notifications
• Synchronizing data with Typesense for custom search functionality
• Creating custom checkout processes for our B2B customers
The sky is the limit in what you can do with this app, and developers in Mechanic's Slack space are continually coming up with and sharing novel solutions to customers' problems. If you're in need of any kind of automation or custom backend functionality for your store, we highly recommend giving Mechanic a go!

Fun Services Canada
Canada
About 4 years using the app
Lightward replied March 26, 2025

Wow thank you so much for the kind words! It's amazing to see all you've accomplished with Mechanic ❤️