Mechanic

Mechanic

Reviews (137)

Overall rating
4.7
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate complex tasks in inventory management, order fulfillment, and customer service, reducing the need for multiple apps. They value its features like automated emails, order tagging, and API integrations for their versatility and customization. The support team is noted for their responsiveness and expertise, and the flexible pricing model makes it accessible for all business sizes.

October 22, 2025

I love this app. I got it specifically to sync my blank t-shirt stock across my inventory so that I could offer a bigger range of products without fear of overselling. It has worked brilliantly for that. But also I have found many other uses, my favourite being getting it to check my entire inventory for a specific SKU and based on that add a new SKU in a new size, meaning I could add a new size of shirt to a couple of hundred items with just a few clicks. As well as monthly randomisation of the product order in some of my collections. Not the cheapest app, but the scope when you start to think about what it can do is really quite incredible.

ElRat Designs
United Kingdom
Over 1 year using the app
Lightward replied October 23, 2025

Thanks so much for the kind words! It’s amazing to see what you’ve been able to automate and create with Mechanic.

October 1, 2025

Matt and his team are exceptional. My developers are in love with this app, and have installed it on all of our stores. If you constantly find yourself thinking 'I wish Shopify would do this..' or find any limitation in Shopify, this app solves it.

No gimmicks, no 'it's in our roadmap' it just WORKS.

10/10

Dirty Garage
Canada
About 1 month using the app
Lightward replied October 1, 2025

WOW 🤩 Thank you so much for the kind words! We are so happy you found Mechanic for all of your automation needs!

August 22, 2025

I only had a limited time to test some of the features and then forgot about it. When I returned to check on it, after the trial period was ended, I was met with an incredibly aggressive and rude notification in the menu:

"This account is suspended, and Mechanic is no longer processing activity for this store."

It makes it sound like some massive policy violations took place and you're banned for life for testing their app!

A&O
United Kingdom
6 months using the app
Lightward replied August 23, 2025

Heyo! :) No fear; "suspended" just means "we're holding our understanding of your intent in suspension until your intent explicitly clarifies". If you want to keep using Mechanic, great! The path choice is: subscribe to the service, or get in touch via team@usemechanic.com for more context-specific pathing exploration. That latter direction is always available - see https://lightward.inc/pricing.

I understand that the language choice came across as aggressive/rude/insulting to you. I'm sorry for that. This result was fully unintended; the language was intended to be technical. :)

Sincerely, an autistic person who is here to discover productive alignments or to dodge counter-productive misalignments,

=Isaac

July 23, 2025

This is hands down the most incredible app in the app store. Over the years I've used it to automate fulfillment of customized products, support our customer service team with problematic order flagging, build sophisticated data workflows (now that metafields/objects exist), and generally solve so many problems when someone says to me "we need a new app that does X" or "can you source a software that does Y". If you're creative, if you're a systems-minded person...you can almost always leverage Mechanic to solve your complex automation problem on shopify

High Camp Flasks
United States
Over 2 years using the app
Lightward replied July 24, 2025

Thank you so much for the kind words! 🤩 🥰 This made our day!

September 18, 2025

We love Mechanic!! There is no way we could run our business without the power it provides. There is nothing else quite like it.

Legacy Cardz
United States
Over 1 year using the app
Lightward replied September 19, 2025

Thank you! We love seeing all you've automated with Mechanic 🥰

September 8, 2025

Incredibly fast support! Absolutely love using this app, it can do so many things.

Pukka
United States
5 days using the app
Lightward replied September 8, 2025

Thank you so much for the kind words 😍

July 30, 2025

I love this app! Everything that is not possible with Shopify Flow is possible with this app. I've had a few questions / difficulties with tasks and Matt has always answered me very quickly and in detail. Mechanic really takes a lot of automation off our hands that would otherwise have to be done manually.
Can only recommend the app!

Johnnys Headshop
Germany
7 months using the app
Lightward replied July 31, 2025

Thank you so much for the kind words! We are so happy you found us.

September 18, 2025

Automate all the things. Totally worth it. Level up your business!

Classically Caffeinated
United States
9 days using the app
March 25, 2025

Since we began using Mechanic over 4 years ago, it's become essential to our day to day operations. Here are just a few of the things we've been able to do with Mechanic, all of it requiring no staff supervision:
• Importing order data into our UPS shipping system
• Managing inventory and product synchronization between Shopify and our legacy systems
• Automating order printing and notifications
• Synchronizing data with Typesense for custom search functionality
• Creating custom checkout processes for our B2B customers
The sky is the limit in what you can do with this app, and developers in Mechanic's Slack space are continually coming up with and sharing novel solutions to customers' problems. If you're in need of any kind of automation or custom backend functionality for your store, we highly recommend giving Mechanic a go!

Fun Services Canada
Canada
About 4 years using the app
Lightward replied March 26, 2025

Wow thank you so much for the kind words! It's amazing to see all you've accomplished with Mechanic ❤️

December 12, 2024

Mechanic's automated jobs has saved us a ton of $$$ and time. We love the customer service and the product's job uptime is 99%... which is awesome.

Uwila Warrior
United States
Over 4 years using the app
Lightward replied December 16, 2024

Thank you so much for your kind words. It's been a pleasure having you onboard for some many years :) 99.9% uptime 🙌 🙌 🙌