Mechanic , 157 reviews

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate various tasks, including managing receipts, updating product info, and automating email flows. Its flexibility and customizability are highly valued, allowing tasks to be tailored to specific needs. Merchants find it reliable, efficient, and user-friendly. The support team is commended for their quick responses and ability to create custom tasks. The app's community, particularly the Slack channel, is a useful resource. It's cost-effective, potentially replacing multiple other apps, and suitable for both tech-savvy merchants and those with limited coding knowledge. The comprehensive documentation and pay-what-you-think-is-fair pricing model are also appreciated.

May 28, 2018

Super helpful app that allows you to automate different processes within your store. Incredible support that really is there to help! Thanks Isaac! Highly recommended!

Kingzrsvp
United States
About 5 years using the app
August 25, 2018

This app is pretty awesome. I'm a new Shopify user, so as I was developing my first site, I kept running into problems where I could anticipate little things taking forever to do.

I reached out to the developer, Isaac, and he was beyond helpful! As I came up with different things I thought could be beneficial, he custom-coded them and added them to the Mechanic template library for me and others to be able to use.

The subscription price that's based on your Shopify plan is unique in the sense that the number of 'actions' allowed in a month is unlimited for the one flat-rate whereas a lot of other similar apps charge per-action (which becomes SUPER expensive very quickly). As I was exploring other apps, some seemed a little more user-friendly, but much more expensive. And with the support I've gotten from Isaac, this is a no-brainer.

The only thing that I could hope for in the future would be an option for a bit more basic-user-friendliness. While I can completely understand the abilities of Mechanic being awesome for advanced users, those of us who don't know Liquid well enough to hand-code it could benefit from a WYSIWYG interface (where I could select from a dropdown menu 'If is met, do '). This would be more similar to what I understand to be Mechanic's predecessor, ifShop.

Overall, 5 stars on functionality and service!

Bam Fit Nyc
United States
Over 4 years using the app
July 30, 2019

The app is fantastic and the most amazing part is they can create a custom task for you based on your needs. Great support Issac. Love this app

CIOATA - mobila din lemn masiv
Romania
About 4 years using the app
June 13, 2019

Fantastic tool, lots of pre-built tasks to get you started and if you get a little stuck with customing a task the support from the team is second to none.

Bitgem
Australia
Almost 4 years using the app
May 22, 2020

This is by far the best app on the Shopify App Store. It is so powerful right out of the box and you can customize and build upon for endless possibilities. I am surprised Shopify hasn't acquired this already. This app is the first true developer plugin. I can't say enough good things about it! Give it a try today. I am a very happy customer!!

Delta 9 Cannabis Inc
Canada
Over 3 years using the app
Edited November 6, 2019

Hands down the best app I've used on Shopify. It has drastically increased our team efficiency and has allowed us to automate time-consuming manual tasks. The customer support is also A+. The programmers worked with me to create new tasks and fix any issues that occurred. Normally, this type of support and functionality would cost an arm and a leg. But, the price is reasonable to boot. I would recommend that every store use this app. I'm so happy I found it.

Philadelphia Printworks
United States
Over 3 years using the app
Edited May 15, 2022

Still 5 Star - Still exceptional! We have been using Mechanic to automatically create elaborate Packing Slip and Order Prep Sheet pdf's every time an order comes in - that are emailed to our shop and auto printed. We also use many of the pre-written tasks on a one off basis to perform miscellaneous tasks - with the ability to customize to our specific needs. Not only is Mechanic an extremely powerful, sophisticated & effective automation tool - the company management continues to do everything right (in a world were so many don't)! Strong documentation, outstanding support - and helpful info can be found throughout their site. Top Notch - 100% Thank-you!

Zen Den Candles
Canada
Over 3 years using the app
September 21, 2022

Love that this one app helps add functionality to our store that we'd otherwise have to pay for multiple apps to accomplish. An extensive task library helps to get things started and is a very useful guide and reference. Customer service is helpful and quick to respond. What else could I ask for?

Zodax Online
United States
Over 3 years using the app
Edited October 22, 2021

Best documentation and support for any app I use. their model is about helping us co-create the tools we need, which I think is much better than the "black box" some app creators seems to want to create.

Southern Exposure Seed Exchange - Wholesale
United States
About 3 years using the app
February 5, 2019

Customer service is beyond anything I've ever seen before, amazing! Isaac helped me get started with my first Mechanic task within minutes and I'm hooked. Mechanic is definitely a must-have for developers and merchants.

DOCTOR_K
Sweden
About 3 years using the app