Reviews (155)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving workflow automation capabilities, enhancing operational efficiency. It supports extensive testing before implementation and offers a variety of tasks like order management and integration with platforms like Google Sheets and WhatsApp. The interface is user-friendly, making setup straightforward. Customer support is particularly praised for its responsiveness and customization assistance, available via live chat and email.

November 4, 2021

This is the app I’ve been dreaming of for my store! I had to reach out a few times during initial set up and customer service is top notch! All of my questions were not only answered quickly but all were followed up on as well to make sure operation was smooth. I highly recommend!

Brosb4bows4life
United States
Almost 3 years using the app
August 5, 2021

Mesa has been amazing and the customer service incredible! It has been such a time saver and so easy to use!

Charleston Tea Garden
United States
Almost 3 years using the app
September 6, 2022

If you're looking for responsive customer help, Mesa is the way to go. They always make sure that my concerns are addressed in a timely and professional manner. I'm very happy with the level of service I've received from them. Definitely give them a 5-star rating!

Jean-Pierre Weill
Israel
Almost 3 years using the app
March 5, 2021

Just installed this app a few days but I have been shocked by the level of help and support from their team. They were really responsive in customizing for exactly what I was trying to do, and troubleshooting over email after the automation was built. Impressed!

Moonshot Snacks
United States
Almost 3 years using the app
September 8, 2021

The app has many capabilities that will be useful for my business. Quick and helpful responses from the support team, shoutout to Abby who helped to customize my workflow within 1 day of reaching out. Great customer service.

My Breed Is Best
Canada
Almost 3 years using the app
November 1, 2023

Such helpful service on the chat from Daniel! Helped me automate certain products purchased sending an email to a specific employee who handles that product!

The Center, Palos Park
United States
Over 2 years using the app
November 11, 2021

Mesa is a great solution for us to be able to create specific logic and add marketing collateral to our customer orders. The customer service is fast, efficient, and very detail oriented!

Cure Hydration
United States
Over 2 years using the app
November 3, 2022

Really robust set of triggers and actions that we couldn't find anywhere else. Plus their support staff is super helpful in getting things set up!

VINYL MOON
United States
Over 2 years using the app
March 24, 2022

At first I wondered whether I needed the app, now it is doing some of the most fundamental data tasks within my store. The best part though is the support, these guys are so helpful and genuinely want you to achieve your objectives. Thanks guys.

Time for Flowers
United Kingdom
Over 2 years using the app
October 11, 2022

I really like this app. It helps us track the fulfillment of our store orders. Their customer support is a big PLUS coz they respond fast and accurately with any inquiries or help needed.

NightBuddy.co
United States
Over 2 years using the app