Reviews (155)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving workflow automation capabilities, enhancing operational efficiency. It supports extensive testing before implementation and offers a variety of tasks like order management and integration with platforms like Google Sheets and WhatsApp. The interface is user-friendly, making setup straightforward. Customer support is particularly praised for its responsiveness and customization assistance, available via live chat and email.

August 6, 2020

Mesa helps us a lot with back-end automation. Everything works perfectly and stable. Got the prompt response from the support team to customize my automation. Highly recommended.

Lacher Patisserie
Malaysia
About 1 year using the app
Edited May 10, 2020

The customer support team is UNREAL. Answered my questions in a timely manner and went so above and beyond to help me.

Primally Pure
United States
About 1 year using the app
April 5, 2023

The MESA team has being really helpfull developing flows that save us lot of time and helped us with late alerts to prevent problems in order processing

Jackie Smith
Argentina
About 1 year using the app
July 12, 2023

We needed a flow to hold shipping from Amazon FBA orders. The app works very well so far. Very good support.

Xtratus Endurance
Spain
About 1 year using the app
Edited July 20, 2022

Good APP to automate any kind of flow. Very rich in features. Amazing Support by Jordin S. Highly recommend Mesa for any simple/complex automated workflow. Drawback: Shopify Orders Flow FAIL without "Mesa Delay" step and minimum supported delay is of 1 hour. Every Shopify order flow is executed after 1 hour.

ElephantPlate
United States
About 1 year using the app
May 25, 2022

Great app! Fantastic support :) Please keep this level of support as you grow ;) We have been using it for 3 months now.

Petch
France
About 1 year using the app
September 20, 2022

Amazing app! Its differential is having a team ready to create customized automations, according to your needs.

Loja Creativity
Brazil
12 months using the app
November 7, 2022

This app is absolutely fantastic. We have many products with color options and Shopify was unable to create enough variants for the options we offer. We use Infinite Options to solve this problem then integrate Mesa to help export all orders with these options to a Google Sheet in order to track production of these custom color pieces of gear. The customer service deserves special recognition as they have helped me build flows from start, taught me a lot about how to build them myself and then are happy to troubleshoot and refine the flow that I built out myself. I can't recommend this app enough if you want to get a better handle on your data from Shopify.

Chicken Tramper Ultralight Gear
United States
12 months using the app
July 25, 2023

The level of service provided by the MESA team is beyond incredible. I talked with the team about my requirements and they build a complete customized workflow in one day. They even added in custom code to make sure everything would work properly.

Highly recommend

GoodFoodBrands
United States
10 months using the app
February 8, 2023

Customer service reps are super helpful and the automation takes a lot off of my plate as an e-commerce store owner

Strata Design Group
United States
10 months using the app
ShopPad Inc. replied February 9, 2023

That's great to hear! It's definitely a relief when technology takes some of the workload off our shoulders. We will be happy to help with any future workflows.