Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service and efficient automation of tasks like order management and report generation. Its user-friendly templates and customizable workflows, including custom code, are particularly appreciated. The app's ability to integrate with platforms like Google Sheets and Shopify is praised for its versatility. Merchants commend the quick and effective problem-solving by the support team, making it a recommended choice for task automation in Shopify.

Edited May 10, 2020

The customer support team is UNREAL. Answered my questions in a timely manner and went so above and beyond to help me.

Primally Pure
United States
About 1 year using the app
June 24, 2021

Mesa is an incredible tool for automating various workflows and streamlining your business. I had a complex use case that needed a high level of customization and Mandy + the engineering team did an exceptional job assisting to find a working solution. And this isn't the first time they've come to the rescue. This is an exceptional app with a stellar customer support team. Keep it up Mesa team - and please continue to expand your workflow templates for common use cases!

The Bride Box
United States
2 months using the app
March 8, 2021

Very good app and support team. They always find a way to make it work for us. Thank you for the help.

Ace Golf Cart: Best Golf Cart Covers for Sale
United States
4 months using the app
December 1, 2020

I have to admit, Mesa exceeded our expectations. In the masses of really useless apps with horrible support in the Shopify App-Store, this one here along with it's Team really stands out. The triggers are not that easy to setup for a beginner, but the Team is very quick to react and does the job for you, as long as you describe properly what you need. This is 5-Stars in all aspects!

rbttuning
Austria
5 months using the app
August 5, 2021

Mesa has been amazing and the customer service incredible! It has been such a time saver and so easy to use!

Charleston Tea Garden
United States
About 1 month using the app
Edited May 25, 2021

We purchased this app to bridge the gap between our small Shopify store and our large (traditionally B2B) Salesforce instance with the goal of making the store revenue visible in Salesforce for leadership without having the manually retrieve a report for them. We had a PHENOMENAL experience with the assistance of Matt, who tirelessly helped us adjust several of the Mesa templates to meet our needs. The only suggestion I would have would be to make the Shopify to Salesforce templates a little more "out-of-the-box". As an example, when adding Product and Pricebook entries, you would typically need to create at least two price book entries (Standard Price, then whichever additional entries were needed). We ended up just needing to add an additional price book entry creation step to achieve this. Highly recommend!

PBLWorks Store
United States
About 1 month using the app
May 21, 2021

The app is great to automate Shopify and Google sheets. Special thanks to Matt who really helped me a lot getting the best out of this app! :)

English Geniuses
Canada
About 1 month using the app
November 4, 2021

This is the app I’ve been dreaming of for my store! I had to reach out a few times during initial set up and customer service is top notch! All of my questions were not only answered quickly but all were followed up on as well to make sure operation was smooth. I highly recommend!

Brosb4bows4life
United States
7 days using the app
January 11, 2021

I was using another app from ShopPad for free with tremendous service (on a free app), and I received an email from them about MESA, which is something that my business needs. We needed to be able to send customers a unique email after their product purchase for each individual product - but shopify only allows us to send one generic email with all products. Enter MESA. Mesa is allowing us to generate specific product emails with individual products for our customers at outstanding prices. AMAZING. Love this product and LOVE SHOPPAD! Thank you guys - GREAT SERVICE 5 STARS!!!

CE Institute LLC
United States
About 2 months using the app
April 28, 2021

Amazing app, but if you're lucky to get Matt helping you he's the best developer/customer service I've had in 4 years of shopify, seriously amazing - and really cares as well as his expertise.

Balearic Eye
United Kingdom
24 days using the app