Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate various workflows such as order management, report generation, and database syncing. It's praised for its user-friendly interface, capability to handle complex tasks, and seamless integration with platforms like Shopify, Google Sheets, and WhatsApp Business API. Many find the customer support responsive and technically proficient. The app is used for diverse tasks, from adding postcards to orders to automating inventory management, and is seen as a cost-effective alternative to hiring developers or upgrading subscriptions.

March 4, 2021

Easy to set up flows and if you don't know exactly how their customer service is unbelievable. They reply within minutes and provide real solutions. 5-Star App for sure!

Nutrition Faktory
United States
About 1 month using the app
April 20, 2022

Great to work with, very quick at replying, and also got done what was needed. Highly recommend to all.

Uncommon Fit
United States
30 days using the app
February 19, 2023

Best app ever!
Really good integration with google sheets and dropbox.
I am uploading all of my orders with 1 automation!

Petso
Israel
29 days using the app
ShopPad Inc. replied February 19, 2023

Thank you very much for your kind words! We are so glad to hear that you are enjoying our app and that being able to integrate Google Sheets with Dropbox has helped with organizing order details. We look forward to helping with future workflows.

November 14, 2022

I'm a non-coder, and the app was a little confusing to me... definitely a learning curve and I expect I will get more comfortable with it. When I ran into issues though, customer service was on point. Thanks Daniel!

Green Element
United States
25 days using the app
July 27, 2023

MESA is unequivocally a one-stop solution for anyone venturing into the world of online commerce. This ingenious application remarkably transformed my experience from a state of overwhelm to a thrilling journey of setting up my own online store.

What MESA brings to the table is a comprehensive suite of tools that simplifies the process, making it not only feasible but also enjoyable for entrepreneurs. It's like having a professional team at your fingertips, ready to tackle any challenges that may arise.

The customer service is truly second to none. The team is not just responsive, but proactive, diving straight into my workflow, identifying issues, and rectifying them promptly. This level of involvement is something I’ve yet to come across in other services.

In short, MESA is not just an app; it is a game-changer for anyone looking to launch their online store. It is hands down the best!

Persona
United States
21 days using the app
April 28, 2021

Amazing app, but if you're lucky to get Matt helping you he's the best developer/customer service I've had in 4 years of shopify, seriously amazing - and really cares as well as his expertise.

Balearic Eye
United Kingdom
24 days using the app
January 25, 2023

Easy functionality and you can always ask for help. Fantastic Service that really got us the deepest workflows!

Pukka Berlin
Germany
17 days using the app
Edited November 14, 2022

We are using MESA to keep our Shopify customer database in sync with an external custom system. This is something Shopify Flow is not able to accomplish. Overall, MESA is a powerful solution. It lacks robust documentation, and there is a lot of trial and error, but MESA support staff is very responsive and helpful. One major omission for MESA is their ability to handle branching (if/then/else logic). But this can be overcome by building separate workflows. This can increase the monthly cost, though, as cost is based on the number of workflows active as well as the number of executions. I can wholly recommend this solution as others fall short.

Hard Work U. Campus Store
United States
17 days using the app
September 16, 2022

Super helpful and friendly team, responsive and quick with understanding the problem. I can highly recommend, also on the "Basic" plan.

vetevo GmbH
Germany
16 days using the app
April 1, 2022

Set up workflows to offer loyalty gifting to subscription customers via recharge. Was having trouble setting it up, and their expert support got on a zoom with me to troubleshoot live, and ended up redoing the work I’d done incorrectly. Would give 10 stars if possible.

Hazel
United States
16 days using the app