Reviews (155)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving workflow automation capabilities, enhancing operational efficiency. It supports extensive testing before implementation and offers a variety of tasks like order management and integration with platforms like Google Sheets and WhatsApp. The interface is user-friendly, making setup straightforward. Customer support is particularly praised for its responsiveness and customization assistance, available via live chat and email.

July 15, 2023

The customer service with MESA was fantastic! They helped me build a custom workflow that is going to save me an incredible amount of time. I was able to have a virtual face-to-face meeting with a member of the team to ensure that they had all the details of my flow correct. I highly recommend MESA and their team!

Mindful Mail
United States
3 months using the app
September 15, 2023

Love this app. We use it daily. Currently we’re using it to run a reverse auction with prices decreasing automatically. We also use it to tag newly added product so we can create custom collections.

As well as the excellent features, the app also come with fantastic support. It can be difficult to set workflows up so it’s great that you can reach out to the Mesa team with any requests you have for help, and they respond within a few hours.

I can’t rate this app highly enough.

Northwest Guitars
United Kingdom
3 months using the app
ShopPad Inc. replied November 14, 2023

Wow! We are beyond grateful for your incredibly kind words and enthusiastic review. Thank you so much for taking the time to share your experience with our app and our team.

November 20, 2022

Fantastic app that has been able to free up a lot of sorting time for me. Support are always fast to communicate & willing & able to help with what I've needed.

Blackbird and Violet
Australia
3 months using the app
June 1, 2023

Daniel was SO helpful in setting up my workflows for me. I wouldn't have known how to set it up otherwise! The interface is very user friendly and I like how there's many apps to connect. Would definitely recommend.

Sweets by Squishy
Australia
3 months using the app
June 23, 2023

The assistance we received with Abby was efficient and very helpful. She was knowledgeable and courteous.

Gallery Canada
Canada
3 months using the app
November 19, 2022

While as a newbie, I found it a bit difficult to set up a workflow on my own, the customer service from MESA has been absolutely outstanding: personalized calls to create & fix my workflow, and several follow up sessions to tweak & perfect the workflow. Haven't had this positive level of customer service ever from an app - very highly recommended.

TheMakerBeanCafe
Canada
3 months using the app
June 9, 2023

AMAZING customer service. They were able to build/fix an automation I've been thinking of for months now! Their help was not only efficient, professional and went above and beyond to make me feel comfortable to create my own! Highly recommended. Thanks Jordin and Shannon

Cats n Scribbles
United States
3 months using the app
July 23, 2023

Great app for automations. Great, fast, personable and smart customer service. I recommend it to anyone that has complex products.

Israel365
United States
3 months using the app
November 3, 2021

We needed this app to help manage and keep track of our orders. The support team was extremely helpful and knowledgeable. The automation we needed was set up in a manner of days and they also checked in after to make sure everything was working correctly.

Bulletproof Zone
United States
3 months using the app
February 26, 2020

ShoPad built a perfect eco system with all previous apps (infinite options, uploadery etc...) and having now MESA on top of all these apps is just the perfect call : default templates already allow to interact with lot of connectors, and if necessary you could custom code yourself and request expertise developers from their team. 100% recommended

Cartooniste Shop
France
2 months using the app