Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate various workflows such as order management, report generation, and database syncing. It's praised for its user-friendly interface, capability to handle complex tasks, and seamless integration with platforms like Shopify, Google Sheets, and WhatsApp Business API. Many find the customer support responsive and technically proficient. The app is used for diverse tasks, from adding postcards to orders to automating inventory management, and is seen as a cost-effective alternative to hiring developers or upgrading subscriptions.

November 19, 2022

While as a newbie, I found it a bit difficult to set up a workflow on my own, the customer service from MESA has been absolutely outstanding: personalized calls to create & fix my workflow, and several follow up sessions to tweak & perfect the workflow. Haven't had this positive level of customer service ever from an app - very highly recommended.

TheMakerBeanCafe
Canada
3 months using the app
November 3, 2021

We needed this app to help manage and keep track of our orders. The support team was extremely helpful and knowledgeable. The automation we needed was set up in a manner of days and they also checked in after to make sure everything was working correctly.

Bulletproof Zone
United States
3 months using the app
February 26, 2020

ShoPad built a perfect eco system with all previous apps (infinite options, uploadery etc...) and having now MESA on top of all these apps is just the perfect call : default templates already allow to interact with lot of connectors, and if necessary you could custom code yourself and request expertise developers from their team. 100% recommended

Cartooniste Shop
France
2 months using the app
September 1, 2021

Awesome experience, and awesome development team. We at www.bromane.com needed a feature to automatically tag orders with dynamic UTM values and they built it! Now searching through orders by UTM values is SO much easier. Highly recommend Mesa if you need automated workflows.

Bromane
United States
2 months using the app
November 22, 2021

Automation is the key to our business and having Mesa to automate some of our workflow is amazing! Support from them is fantastic too.

Sabertrio
Malaysia
2 months using the app
June 22, 2022

Excelente aplicación. Me ha servido bastante para optimizar exportaciones de pedidos, tiene muchos campos que en otras aplicaciones no encontré. La integración es rápida y la aplicación es de muy amigable uso.

tiendacitrola
Chile
About 2 months using the app
August 26, 2022

Love MESA! Not only were we able to create customized workflows that saved us from using a developer, but the customer support team is amazing. They're responsive, always willing to help, and able to troubleshoot several issues quickly.
Highly recommend MESA!

Tea Drops
United States
About 2 months using the app
Edited May 25, 2021

We purchased this app to bridge the gap between our small Shopify store and our large (traditionally B2B) Salesforce instance with the goal of making the store revenue visible in Salesforce for leadership without having the manually retrieve a report for them. We had a PHENOMENAL experience with the assistance of Matt, who tirelessly helped us adjust several of the Mesa templates to meet our needs. The only suggestion I would have would be to make the Shopify to Salesforce templates a little more "out-of-the-box". As an example, when adding Product and Pricebook entries, you would typically need to create at least two price book entries (Standard Price, then whichever additional entries were needed). We ended up just needing to add an additional price book entry creation step to achieve this. Highly recommend!

PBLWorks Store
United States
About 1 month using the app
Edited December 5, 2022

We've only started using MESA, and learning a new app, especially one with so much functionality, can be a daunting experience. However, the folks at MESA are EXTREMELY helpful. They do not leave your side while you are setting up your workflows. There is a reason for so many 5 star reviews. *********************************
After using Mesa, Mesa Forms, and Infinite Options for a while now, I can say the team there still earns 5 stars with their customer service and troubleshooting a customization we asked for. They kept in touch at all junctures, gave timely updates when they said they would, and gave us high quality results as you would expect from a professional company. The Mesa team and products are a very solid choice for some fairly complex functionality you can add to your site.

CICGstore
United States
About 1 month using the app
May 21, 2021

The app is great to automate Shopify and Google sheets. Special thanks to Matt who really helped me a lot getting the best out of this app! :)

English Geniuses
Canada
About 1 month using the app