Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

January 27, 2016

Fantastic app and even better service! We had a couple of custom questions and they did a great job helping us out to make it look exactly like we wanted it to.

Shomei 2
United States
Over 1 year using the app
February 6, 2019

A tremendous product from a company that offers unparalleled support. We've seen increased conversions due to the improvement in navigation. Helium is doing it right!

Brooklyn Bicycle Co.
United States
Over 1 year using the app
January 25, 2022

Mega Menu is a fantastic app! The customization matched exactly what we were looking for and their customer service is speedy and always helpful!

Define
United States
Over 1 year using the app
Helium replied April 3, 2022

Thank you for this great review (and sorry for the delayed response)!

October 1, 2020

This app has changed the aesthetic of my business better than anything else. I absolutely love it. Thank you!

BlossomPop!
Australia
Over 1 year using the app
Helium replied October 1, 2020

Thanks for taking a minute out of your day to share your experience, BlossomPop! We appreciate it. 😊

June 5, 2018

Nick and Chelsea are amazing at helping me get through the parts of setup I seem to mess up and get confused on. I always hear back from them immediately and they make the entire process of setting up a store painless. Highly recommend!

Flirty Diva
United States
Over 1 year using the app
May 3, 2022

Simple, powerful, quick support when needed. Uses current Shopify menu structure from your store. Do not have to create a separate menu structure like other menu apps require.

Dreamruns.com
United States
Over 1 year using the app
Helium replied May 9, 2022

Thanks so much! We think this is an underappreciated feature, so we're glad you fully appreciate it. 😄

Edited March 2, 2016

The best support Shopify has to offer. Josiah was extremely thorough and patient in setting up the drop down menu with us. I am truly thankful for the time he took. The app is really easy to use and the best money could get. Bacon Mega Menu has a customer for life.

Frostnyc
United States
Over 1 year using the app
November 14, 2015

This is a terrific app that is flexible and performs very well in our soon to be launched Shopify site. When we asked for a little help we were very impressed with the speed and quality of the support we got. These folks deserve your trust and support. Even though the basic app is free, we opted to go with the 3-year PRO package as the added features are well worth the small investment. I give this app and the support team an all around 5-star rating!

Richard
Extramileprinting.com

Extramileprinting Com
Canada
About 1 year using the app
August 19, 2020

Good support. Menus look gorgeous and easy for my wife to set up. I think I definitely got my money's worth out of the app.

Casey's Cookies
United States
About 1 year using the app
Helium replied August 19, 2020

Thanks, Casey! Your menus are looking great 👌

July 19, 2016

Excellent app, is great for apparel stores and keeping everything organized. And it has customization to let you match it with your theme.

Belong Designs
United States
About 1 year using the app