Reviews (175)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store navigation and customer browsing, especially in stores with large product ranges. It offers extensive customization, including the ability to add images or GIFs, and integrates seamlessly with Shopify themes. The setup is straightforward, performance is flawless, and customer support is praised for its responsiveness and effectiveness. A free version provides substantial capabilities, further increasing its value.

September 22, 2025

J'aime bien l'application, elle est facile à configurer. Dommage qu'elle ne permette pas de modifier ou de s'adapter au menu du thème qu'elle ne fait que remplacer, sans ajuster sa police et sa couleur à ceux du thème. Je n'ai pas pu joindre le support malgré le message laissé, ce qui m'oblige à me séparer de l'application.

La Bonne @ffaire
France
16 days using the app
Helium replied September 23, 2025

Nous sommes vraiment désolés de vous avoir manqué 😭 Vous avez contacté notre support ce week-end (notre samedi). Nous avons répondu à votre demande d'assistance dès lundi matin. N'hésitez pas à nous faire savoir si nous pouvons encore vous aider. Merci d'avoir pris le temps de laisser votre avis. Nous apprécions sincèrement vos commentaires.

Edited November 5, 2019

The layout is super user-friendly once you play around with it for a few minutes, and the support is even better

Modern Society
United States
3 months using the app
Helium replied November 6, 2019

Thanks for taking the time to leave us a review! We appreciate your business

May 7, 2024

Brett, the tech support assisted my well. Thanks. Great support is part of a good product.

Abrams MFG
United States
About 1 month using the app
Helium replied May 8, 2024

"Great support is part of a good product." We couldn't agree with you more 💪🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.

October 29, 2020

Love that there is a free version that does what I need it too! The interface is a little confusing, but overall I'm satisfied.

Tiny and Snail
United States
About 1 month using the app
Helium replied November 2, 2020

We appreciate your honest review! Be sure to reach out to our support team if you need any assistance 🤗

December 14, 2023

The menu has been working well so far, and the support has been helpful and responsive. However, there is a drawback: the app is not fully multi-region compatible, as it can only automatically translate exact titles when using the Translate & Adapt app. Nonetheless, overall experience has been great.

Cuzen Matcha
United States
29 days using the app
Helium replied December 18, 2023

Thank you for taking the time to leave this helpful review! 😊
Regarding the multi-region compatibility issue, thank you for your feedback. This is a feature that we're hoping to add in the future 💪🏼

October 12, 2024

The application is easy to setup, looks good and feels good. But only problem is that it does not work well with Translate & adapt application. It doesn't allow fully translate the main-menu to different languages.

Mans Proteīns
Latvia
About 3 hours using the app
Helium replied October 15, 2024

Thank you so much for taking the time to leave this review, and for reaching out to support for help.

We're excited about working on a fix for your issue and will follow up if we are able to find a solution.

Again, thank you for bringing this to our attention and for trusting us with your mega menu. Don't hesitate to reach out if you have any other questions or concerns.

July 11, 2016

I'm a total newcomer to the Shopify scene, and was really bummed out when I found out I couldn't use a double dropdown menu on my current theme. I downloaded this app, which was recommended by Shopify and had a little bit of trouble understanding how to implement it with my old navigation menu at first. I reached out to the support team and they were extremely helpful (and patient) while we worked together to transfer my new menu to the bacon app. I would love if it had videos that helped with the set up process, but the photo tutorials are super awesome and helpful. Happy with my experience (:

Candlefish1
United States
3 days using the app
December 21, 2023

I enjoy the ease of using this app. I did have an issue where I had made changes to the navigation menu on the Shopify side after I already had made the Meteor menu. I could not re-import from Shopify, so I had to delete all of the menus and the import the same way as the first time setting up the app. Josiah from Meteor was extremely helpful in pointing this out. Looks like they may work on some integration upgrades in the future.

Wilder Drift
United States
About 5 hours using the app
Helium replied December 27, 2023

It's great to hear that our customer support team was able to clarify the import process.
And yes, we are constantly improving Meteor Mega Menu and your feedback is invaluable to what and how we develop. Thank you for taking the time to tell us how we're doing 😊