Reviews (292)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and extensive customization options, including the ability to add images and GIFs to menus. It enhances website navigation and aesthetics, especially for stores with large inventories. Customer support, with shoutouts to Brett and Josiah, is responsive and effective. The app is reliable, handles complex navigation well, and is considered good value for money, even on the free plan. It positively impacts businesses by improving user experience and potentially boosting customer engagement and sales.

June 18, 2024

Great app! Easy to use. We had an issue with the menu bar and the team got back to us right away with a code to fix it!

THE LASH SHOP
Canada
5 months using the app
Helium replied June 19, 2024

"Code problem solvers" that's how we should refer to our Customer Success Team 😊 Thank you for taking the time to leave this review!
We look forward to continuing with you on your Shopify journey 🎒

October 3, 2024

super nice app and get fast responds from the support

SORABI
Belgium
About 23 hours using the app
May 28, 2024

Great for adding images into your menu, so far this app is doing exactly what I want it to, with no issues.

eze™ Mattress
United Kingdom
3 months using the app
Helium replied May 29, 2024

That's what we like to hear 😎 Thank you so much for trusting us with your mega menu. Your menu looks great and so do those mattresses 🤩 Let us know if there's anything else you need from us, or if you have any comments on how we can continue to improve Meteor Mega Menu.

May 7, 2024

When we first installed Meteor Mega Menu we were thrilled as a new Shopify store with the ease of use to create a much more user friendly interface. To top it off, Meteor Mega Menu offers a selection of options so you can nitpick it until it suits your needs.

To top that off, we've had nothing but perfect Customer Service. Quick replies. Accommodating. They always seem to be available to assist from the smallest user error questions to function changes to improve our website even further.

Obsidian Games
Canada
2 months using the app
Helium replied May 9, 2024

Wow, what an amazingly thorough and wonderful review! We genuinely appreciate you taking the time to leave it 😊
It's great to hear that our dedication and obsession with supporting and improving our apps has made a huge difference for you.
Don't hesitate to reach out whenever you have any idea for improvements, questions or concerns. We're here for you 💪🏼

May 15, 2024

I just installed this app yesterday. I had issues with my website and the app, not the app's fault, totally mine. I contacted support and almost immediatley Brett reached out to me. He fix my site and made the adjustments needed to make sure the app worked correctly for me. Brett was absolutley wonderful, can't ask for better support than I recieved with this company. Thank you so much.

miracle nipple
United States
2 days using the app
Helium replied May 17, 2024

Thank you so much for this kind review. It's amazing to hear that Brett was able to jump in an help you in such a timely manner. We're excited to be a part of your Shopify journey 💪🏼 Keep up the good work helping those baby animals, and you know where to find us if and when you need anything else 🐿️

April 21, 2024

I'm really pleased with everything from the Mega Menu!

KPop Idol
United Kingdom
About 1 month using the app
Helium replied May 6, 2024

Amazing 🤩 Thank you for taking the time to leave this review. We're so pleased that our support team was able to guide you to a solution. Don't hesitate to reach out if you have any other concerns, questions, or comments on how we can improve Meteor ☄️

February 28, 2024

Great app, the menu looks great. The customer service is absolutely amazing too.

Inspiriko
United Kingdom
Over 3 years using the app
Helium replied March 1, 2024

"Absolutely amazing" customer service is one of those things we wake up in the morning striving for 😎
Thank you for taking the time to leave this review and we're excited to be a part of your Shopify journey!
You know where to find us when you need any further assistance💪🏼

June 3, 2024

Easily the best mega menu app on the store! The free version has everything you need. I 100% recommend it.

Abso kauppa
Finland
16 minutes using the app
Helium replied June 5, 2024

Thank you so much for taking the time to leave this review! And thank you for letting us be a part of your Shopify Journey 😊
Hyvää päivänjatkoa!

April 3, 2024

I am building my online store and in this application I found exactly the mega menu that can display images as I had imagined. Also, you can add small gifs in the menu to make it more alive as usual.
Initially the mega menu did not work on my theme, I contacted customer service and they solved the problem in about 1 hour with kindness and patience. You will definitely notice the difference once installed and configured well with your theme! Thank you very much!

Filippo Fanti Photography Art
Italy
23 days using the app
Helium replied April 5, 2024

Wow 🤩 Thank you for this kind and thorough review! We really appreciate you taking the time to tell us that our Customer Success team took the time to guide you to a solution.
Enjoy your new mega menu and don't hesitate to reach out to us if you have any other questions, concerns or feature adds you'd like to see 😎

May 12, 2016

AMAZING APP and some of THE best customer service I have ever experienced when I needed help. A definite must!!!

Wicks Wires Vape Shoppe
Canada
Almost 8 years using the app