Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

Edited August 22, 2024

Love the app is a bit overpriced at moment ,would be so worth the price, if it did menus 2 more levels

Role-Players
United States
About 1 month using the app
Helium replied July 22, 2024

Hello 👋
Thank you so much for taking the time to leave this review. Also, thank you for telling us that you'd like an additional 2 tiers to the already 3 tiered menu options we provide. Genuinely, we take every bit of feedback seriously and we hope that the support and updates to Meteor continue to make it an indispensable part of your Shopify store 😊

June 18, 2024

Great app! Easy to use. We had an issue with the menu bar and the team got back to us right away with a code to fix it!

THE LASH SHOP
Canada
5 months using the app
Helium replied June 19, 2024

"Code problem solvers" that's how we should refer to our Customer Success Team 😊 Thank you for taking the time to leave this review!
We look forward to continuing with you on your Shopify journey 🎒

October 14, 2024

Great menus and great customer service!

Pawtraits
United Kingdom
4 days using the app
Helium replied October 16, 2024

Just came from your site, and those images in your menu are PAW-fect 🐶
Thank you for taking the time to leave this review and for letting us be a part of your Shopify journey. Those menus are truly off-the-leash 😉

June 10, 2024

The Meteor Mega Menus app is incredibly easy to use, and the support team is unmatched! from generic support to detailed troubleshooting, they provide quick and effective solutions!

Ardisam Dealer Portal
United States
Over 2 years using the app
Helium replied June 11, 2024

Thank you so much for this review! We're so glad our support team was able to provide you with not only a solution, but that they took the time to troubleshoot your problem.
Thank you again for taking the time to leave this review, and please don't hesitate to reach out if you need anything from us 😎

May 7, 2024

When we first installed Meteor Mega Menu we were thrilled as a new Shopify store with the ease of use to create a much more user friendly interface. To top it off, Meteor Mega Menu offers a selection of options so you can nitpick it until it suits your needs.

To top that off, we've had nothing but perfect Customer Service. Quick replies. Accommodating. They always seem to be available to assist from the smallest user error questions to function changes to improve our website even further.

Obsidian Games
Canada
2 months using the app
Helium replied May 9, 2024

Wow, what an amazingly thorough and wonderful review! We genuinely appreciate you taking the time to leave it 😊
It's great to hear that our dedication and obsession with supporting and improving our apps has made a huge difference for you.
Don't hesitate to reach out whenever you have any idea for improvements, questions or concerns. We're here for you 💪🏼

May 28, 2024

Great for adding images into your menu, so far this app is doing exactly what I want it to, with no issues.

eze™ Mattress
United Kingdom
3 months using the app
Helium replied May 29, 2024

That's what we like to hear 😎 Thank you so much for trusting us with your mega menu. Your menu looks great and so do those mattresses 🤩 Let us know if there's anything else you need from us, or if you have any comments on how we can continue to improve Meteor Mega Menu.

January 10, 2024

Great App and the response to solving an issue I had was first class. The issue wasn't their fault too, it was an issue with the template I was using and they solved it anyway! Very impressed with the service and App. Easy to use, works well and isn't expensive for what extra visual impact it provides. Thanks guys.

Vionexa.com
United Kingdom
12 months using the app
Helium replied January 11, 2024

"First class issue resolving." 😎 I think you just gave Customer Support a new tagline.
Thank you so much for taking the time to leave this review! And you are right, that "Horizon" menu on your site looks amazing!

April 3, 2024

I am building my online store and in this application I found exactly the mega menu that can display images as I had imagined. Also, you can add small gifs in the menu to make it more alive as usual.
Initially the mega menu did not work on my theme, I contacted customer service and they solved the problem in about 1 hour with kindness and patience. You will definitely notice the difference once installed and configured well with your theme! Thank you very much!

Filippo Fanti Photography Art
Italy
23 days using the app
Helium replied April 5, 2024

Wow 🤩 Thank you for this kind and thorough review! We really appreciate you taking the time to tell us that our Customer Success team took the time to guide you to a solution.
Enjoy your new mega menu and don't hesitate to reach out to us if you have any other questions, concerns or feature adds you'd like to see 😎

May 15, 2024

I just installed this app yesterday. I had issues with my website and the app, not the app's fault, totally mine. I contacted support and almost immediatley Brett reached out to me. He fix my site and made the adjustments needed to make sure the app worked correctly for me. Brett was absolutley wonderful, can't ask for better support than I recieved with this company. Thank you so much.

miracle nipple
United States
2 days using the app
Helium replied May 17, 2024

Thank you so much for this kind review. It's amazing to hear that Brett was able to jump in an help you in such a timely manner. We're excited to be a part of your Shopify journey 💪🏼 Keep up the good work helping those baby animals, and you know where to find us if and when you need anything else 🐿️

January 11, 2024

Good support and decent app. Pretty easy to use and set up. There are some things that could be improved but the feedback is well taken.

Jessica Flinn Fine Jewellery
United Kingdom
7 months using the app
Helium replied January 12, 2024

Thank you for taking the time to leave this review! Yes, we're always looking to improve Meteor Mega Menu and your feedback for both issues has been added to our list of improvements. Thank you for taking the time to reach out to support. We're here whenever you need us 😎 (during business hours, of course).