Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

December 31, 2023

I'm new to the Shopify platform, and when I had questions about setting this up, Brett from Helium responded at almost 7 pm and helped me get things up and running properly. The app works nicely and the customer service is great! Thank you again Brett

Mr Mortal
United States
2 months using the app
Helium replied January 3, 2024

Amazing! We are so glad to hear that Brett's tenacity and dedication were instrumental in getting your storefront looking amazing 🤩
Thank you for letting us be a part of your Shopify adventure 🎒

January 18, 2024

Easy to set up and the customer service has been great. Very happy with the options and customization to make my menu look more on brand.

Flower Lane
United States
About 2 months using the app
Helium replied January 25, 2024

Thank you for this review! We're so happy to hear that our customer support team has been a highlight of using Meteor Mega Menu☄️ And we do agree, your menu looks right on brand!

December 12, 2023

Fire app with very cool menus, easy to install and easy to edit. Also love the support, had an issue where my menu wouldn't integrate with the theme on some menus and they solved it within an hour!

Relace
Belgium
About 1 month using the app
Helium replied December 14, 2023

🔥 Review! Thank you for taking the time to leave this review! It's great to hear that our support team was able to solve your issue in such a timely manner 😎
Don't hesitate to reach out with any further questions or concerns.

February 28, 2024

Great app, the menu looks great. The customer service is absolutely amazing too.

Inspiriko
United Kingdom
Over 3 years using the app
Helium replied March 1, 2024

"Absolutely amazing" customer service is one of those things we wake up in the morning striving for 😎
Thank you for taking the time to leave this review and we're excited to be a part of your Shopify journey!
You know where to find us when you need any further assistance💪🏼

April 21, 2024

I'm really pleased with everything from the Mega Menu!

KPop Idol
United Kingdom
About 1 month using the app
Helium replied May 6, 2024

Amazing 🤩 Thank you for taking the time to leave this review. We're so pleased that our support team was able to guide you to a solution. Don't hesitate to reach out if you have any other concerns, questions, or comments on how we can improve Meteor ☄️

December 21, 2023

Great app and excellent customer service! Easy to set up and customer service replied immediately with help to get us unstuck when we had an issue.
Our menus look 100% better and we're very happy with the app.

Modwalls
United States
2 days using the app
Helium replied December 27, 2023

Thank you for this review!
We're so happy to hear that our customer support was able to quickly get you unstuck! Don't hesitate to reach out if you ever get stuck again 😎

June 3, 2024

Easily the best mega menu app on the store! The free version has everything you need. I 100% recommend it.

Abso kauppa
Finland
16 minutes using the app
Helium replied June 5, 2024

Thank you so much for taking the time to leave this review! And thank you for letting us be a part of your Shopify Journey 😊
Hyvää päivänjatkoa!

December 21, 2023

Works great.

Avalanche Motorsports
United States
About 1 month using the app
Helium replied December 22, 2023

Thank you so much for this review 💪🏼 You can't ask for more than working as promised 😎

May 12, 2016

AMAZING APP and some of THE best customer service I have ever experienced when I needed help. A definite must!!!

Wicks Wires Vape Shoppe
Canada
Almost 8 years using the app
November 21, 2015

Great addition to our website especially when you are using a free Shopify Theme. Fast support and easy to use for someone with limited web coding and design knowledge. Thanks Bacon Mega Menu & Josiah! :)

Quick Print Tees
New Zealand
Over 7 years using the app