Reviews (172)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing site navigation and improving Shopify store aesthetics, especially on mobile. It offers customizable menu options with images, gifs, and templates, ensuring easy integration with various themes. The support team is responsive and helpful across both free and paid versions. Merchants appreciate the user-friendly interface and the ability to preview menus before going live, enhancing user experience and store appearance.

February 28, 2024

Great app, the menu looks great. The customer service is absolutely amazing too.

Inspiriko
United Kingdom
Over 3 years using the app
Helium replied March 1, 2024

"Absolutely amazing" customer service is one of those things we wake up in the morning striving for 😎
Thank you for taking the time to leave this review and we're excited to be a part of your Shopify journey!
You know where to find us when you need any further assistance💪🏼

Edited February 20, 2019

I can't say enough about how happy I am with the app itself as well as the support! The whole team has provided the best support out of all the apps I have purchased. They reply promptly and are so welcoming when help is needed on an ongoing basis. I am now able to provide better navigation for my customers and find the app very easy to use. The look is clean and customizable. I am extremely satisfied with meteor mega menus and impressed with the support!

12 Baskets Nutritioin Health Co
Canada
About 3 years using the app
September 19, 2023

It's good and didn't find any issue yet.

Al Hamd Tech
Pakistan
About 3 years using the app
Helium replied September 20, 2023

That's what we work the long hours for! Thank you for leaving this review 😊

January 11, 2019

This app helped us to navigate more easily in our website. Just what we needed in a drop menu. It's algo very easy to update the menus.

Zero Bike Store
Mexico
About 3 years using the app
October 3, 2024

The app is great. Does everything you'd need a menu replacement app to do and more. The customer service is wonderful. Have a question about how to change the look and feel of your menu? Ask and you get a solution. Simple. Five stars. Would eat here again.

Lawson Screen & Digital Products
United States
Over 2 years using the app
Helium replied October 7, 2024

"Would eat here again," has to be the funniest review we've received to date. I'm temped to put it on a t-shirt... if only we knew someone who had a screen printer 😉
Thank you for taking the time to give our app a try, reach out to support AND leave this review. We appreciate it.

December 20, 2018

The menu's work great. Chelsea helped alot on chat to ensure that we were satisfied with our menu's functionality. She edited our CSS and made the menu's functionality even better based on our theme.

Thanks Chelsea!

IN2VAPES
Canada
Over 2 years using the app
October 24, 2018

Meteor Drop down menu is by far the best drop down menu app for all your customized need. Chelsea was detailed in explaining how to setup the new app on our site and we are very grateful for her help. WE are a customer for life. Thank you Meteor for all your continued support.

Imagine Diamonds
United States
Over 2 years using the app
June 17, 2019

I use this app to fix my menus on my website and whenever I reach out to Kyle he is always the biggest help and gets back to me within a timely manner.

Vamps NYC
United States
Over 2 years using the app
September 19, 2018

The Custoemr Services team have helped my upgrade from the Mega Menu app. The service has been 100% and I am really pleased with the menus. The team had a small snag with one of the menus and it was not woking as a draft, but they soon fixed it ans withing 24 hours were were running. I am really chuffed.

Boditronics
United Kingdom
About 2 years using the app
June 13, 2018

Been using this app for 3 years and it just keeps getting better and better. The staff is wonderful and very helpful. Great App!

Be Createful
United States
About 2 years using the app