Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

Edited February 20, 2019

I can't say enough about how happy I am with the app itself as well as the support! The whole team has provided the best support out of all the apps I have purchased. They reply promptly and are so welcoming when help is needed on an ongoing basis. I am now able to provide better navigation for my customers and find the app very easy to use. The look is clean and customizable. I am extremely satisfied with meteor mega menus and impressed with the support!

12 Baskets Nutritioin Health Co
Canada
Over 5 years using the app
Edited January 9, 2020

This app has significantly made our site easier to navigate. Had some install issues by Kyle and his staff were on it promptly and straightened everything out for us. After you learn how to create the menu it is so easy to make whatever you wish. We had an issue where something changed on our site and they were able to fix it for us very quickly.
Thanks !!

US Parts Center
United States
Over 5 years using the app
Helium replied January 23, 2020

Thank you for the feedback! I'm glad we were able to help you improve your site's navigation. :)

April 4, 2018

Great service and support. I had the older version of bacon mega menu and was really never impressed by its usage. But I have to say the recent update and technical support has been amazing, now you have multiple options for your drop down on your website and you can even control some features of your mobile apps menu system too, which was a really nice touch. Its very responsive and looks much cleaner than the previous version, they even went in and re-set up my menu scheme for me so i did not have to redo everything, I highly recommend this app and this company!

Spycentre Security
United States
Over 5 years using the app
September 18, 2023

Very good product! Amazing app and amazing experience from the support team! If you're looking to upgrade your store, you need Helium's Meteor mega menu for sure !

BestCustomPack.com
United States
About 5 years using the app
Helium replied September 20, 2023

Thank you so much for the high praise! We're happy our support and menus were exactly what you were looking for 😎

September 13, 2018

The original app was called Bacon Mega Menus. They just made the switch to Meteor Menus recently. This switch made me nervous because I do not know much about design and was worried about importing our menu. I emailed the team and they completely redesigned and imported my menu for me. It was incredible!! Talk about customer service!!

GizmoStock
United States
About 5 years using the app
November 6, 2018

I really like the updated app. We used the previous version and this one is great too. Customer support is amazing. Any questions and the answer right away.

Sue
Jacqui's Preemie Pride

Jacqui's Preemie Pride, Inc
United States
Almost 5 years using the app
December 2, 2019

I have tried multiple apps which is too complicated and does not work. This one is the first and the best app I have seen so far which works and basically does everything for you. No coding needed. 5 stars for sure.

Markens Grøde Naturkost
Norway
Almost 5 years using the app
Helium replied December 27, 2019

Thanks so much for the thoughtful review! We really appreciate your feedback. Be sure to reach out to our support team if any questions come up :)

November 21, 2019

This menu looks great and works well for our large range of stock. The team are really helpful and get back to me straight away.

Jerseys Megastore
Australia
Over 4 years using the app
Helium replied November 21, 2019

Thanks so much for the review! It's wonderful to know that you've enjoyed our app's menus and support over the years :)

February 2, 2018

Great App. Lots of options to customize menus layouts. Excellent Support.

Forbidden Hill
Singapore
Over 4 years using the app
December 21, 2022

Excellent app that is easy to use and delivers an amazing result. Support team is thorough and quick to respond - I was having issues after changing themes and they were quick to jump on and rectify the code conflict as well as keep me informed what was being changed. Thanks!

CableHUB
Australia
Over 4 years using the app
Helium replied December 22, 2022

Thanks so much for taking the time to share your experience! 😊