Reviews (172)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing site navigation and improving Shopify store aesthetics, especially on mobile. It offers customizable menu options with images, gifs, and templates, ensuring easy integration with various themes. The support team is responsive and helpful across both free and paid versions. Merchants appreciate the user-friendly interface and the ability to preview menus before going live, enhancing user experience and store appearance.

Edited May 18, 2018

Love Meteor, I use it for all my stores.

Open Source Marketing
United States
About 1 year using the app
September 5, 2017

Their customer service cannot be bothered to answer numerous support tickets, I have never experienced such poor customer service.

Egg N Chips Clothing
United Kingdom
12 months using the app
Helium replied August 11, 2025

I'm not sure what happened 8 years ago when you left this review, but I can assure you that our team is active and responsive to all support requests. Let us know if you'd like to give it another go. ❤️

Edited February 15, 2019

We have a huge number of categories in our menu. This app handles them wonderfully and the staff are super helpful!

Rigging Shoppe
Canada
11 months using the app
Edited August 28, 2019

Very Good Customer Service, Thanks to Kyle, Customizable APP, you leave your queries to the developer they will provide a good assistant and suggestions, what will be good for your website.

Creative Minds
United Arab Emirates
11 months using the app
Helium replied August 29, 2019

Your store's menus are looking fantastic! Thanks for taking the time to leave us a review

March 15, 2017

Awesome app and awesome customer service! Josiah is so fast in his responses and came up with a great solution to some menu issues I was encountering due to the sheer amount of sub categories my consignment store needs. Thanks Josiah for helping me when no one else would!!

Pea Shoots Consignment
Canada
11 months using the app
June 17, 2025

It's been great so far.

CARDSandBANNERS
United States
28 days using the app
Helium replied August 4, 2025

Thank you so much for taking the time to leave this review 💪🏼 We hope that you'll continue to enjoy using Meteor Mega Menu.
Also, thank you for letting us be a part of your Shopify journey 🎒

Edited March 8, 2019

Meteor Mega Menus work great. So easy to set up. And, anytime you make a change to your menu, the changes are automatically reflected in your Meteor Mega Menu. They offer fast response when I have a problem.

Russ Murray
www.delawarebusinessincorporators.com

Delaware Business Incorporators, Inc.
United States
10 months using the app
September 13, 2017

This is a very good use of the app, if your theme caused by the menu problems, customer service staff is always very friendly to help solve the problem, do not worry about the use of the problem.

3abestbuy
Taiwan
9 months using the app
June 22, 2017

Professional and attentive technical support. Good app.

Rely Medical
United States
9 months using the app
October 19, 2016

Very useful app and good support ! Thanks !
www.lemondedubain.com

Lemondedubain
France
9 months using the app