Reviews (296)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

April 27, 2016

Great app and when I had a question, they answered it the same day. Loved this! So important because with other apps, you need to pay additional fees and it can be misleading. So far, so very good!

We Vape Here
United States
Over 3 years using the app
January 11, 2019

This app helped us to navigate more easily in our website. Just what we needed in a drop menu. It's algo very easy to update the menus.

Zero Bike Store
Mexico
Over 3 years using the app
September 2, 2015

I needed help to get started with this app I called at 8:30 at night expecting a voice mail...which i got! But by the time i was going to leave a message nick was calling back on the other line! He stayed on the phone and even logged into my account when we hit a snag and once he showed me how it works it's soooo easy!!! Thanks so much def. recommend this app!

The Homemade Holiday
United States
Over 3 years using the app
June 28, 2023

Possibly the best app and best support, i had a issue with the app installation and support team worked round the clock to fix the issue, i recommend this app for anyone who need a combination mega menu and great support

Total Ink Solutions
United States
Over 3 years using the app
Helium replied June 29, 2023

Wow, thank you for the kind words! I'm glad our team could help. Thanks for trusting Meteor for 3+ years 😄

July 4, 2019

Excellent support love the app many thanks. Very quick response. Helps make things look professional

Louise's Party Deals
United Kingdom
Over 3 years using the app
Helium replied July 8, 2019

Thanks so much for the kind words!

July 26, 2019

This is the only mega menu app on Shopify that could do what we needed it to do. I had tested the other mega-menu apps, and they're customer support doesn't compare to Meteor, and I'm having much better luck with this app than the other ones. If I'm confused about how something works, or if I need a special customization, their support team is quick to help.

iFoodEquipment.ca
Canada
Over 3 years using the app
Helium replied July 26, 2019

Thanks for the glowing review! We're so happy to have you on board :)

March 20, 2020

Great app! I highly recommend it if you want a clean, nice looking menus for your website. A lot of different options you can use and customer service helped me a ton! THANKS!

Colomont
United States
Over 3 years using the app
Helium replied April 7, 2020

Thank you so much!

June 13, 2018

Been using this app for 3 years and it just keeps getting better and better. The staff is wonderful and very helpful. Great App!

Be Createful
United States
About 3 years using the app
September 19, 2023

It's good and didn't find any issue yet.

Al Hamd Tech
Pakistan
About 3 years using the app
Helium replied September 20, 2023

That's what we work the long hours for! Thank you for leaving this review 😊

February 16, 2023

This app is very easy to work with, isn't too complicated and offers amazing options. Looks very professional, works perfectly and adds that little bit of "extra" to our website. Thanks to the Helium team for making such a perfect app!

SurfaceScience
Canada
Almost 3 years using the app
Helium replied February 17, 2023

Love that little "extra" -- thanks for using Helium apps! 😄