Reviews (172)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing site navigation and improving Shopify store aesthetics, especially on mobile. It offers customizable menu options with images, gifs, and templates, ensuring easy integration with various themes. The support team is responsive and helpful across both free and paid versions. Merchants appreciate the user-friendly interface and the ability to preview menus before going live, enhancing user experience and store appearance.

July 26, 2019

This is the only mega menu app on Shopify that could do what we needed it to do. I had tested the other mega-menu apps, and they're customer support doesn't compare to Meteor, and I'm having much better luck with this app than the other ones. If I'm confused about how something works, or if I need a special customization, their support team is quick to help.

iFoodEquipment.ca
Canada
4 months using the app
Helium replied July 26, 2019

Thanks for the glowing review! We're so happy to have you on board :)

February 6, 2019

A tremendous product from a company that offers unparalleled support. We've seen increased conversions due to the improvement in navigation. Helium is doing it right!

Brooklyn Bicycle Co.
United States
4 months using the app
July 10, 2019

Tried a few other mega menu apps and this one has been the best for us. Really intuitive UI and some great menu templates to choose from.

Clearspring Ltd
United Kingdom
4 months using the app
Helium replied July 10, 2019

Thanks for the review! We have spent a lot of time fine-tuning the UI to make it as intuitive as possible, so it's really great to hear that the hard work is paying off. We're continually developing new templates so be on the lookout for updates -- and don't hesitate to send us any feedback or suggestions :)

July 24, 2018

Love this App and their support!!! We were able to do some really awesome things with their integration. Really easy to install and it was easy to personalize via CSS/HTML.

Ninelineapparel
United States
4 months using the app
June 5, 2018

Nick and Chelsea are amazing at helping me get through the parts of setup I seem to mess up and get confused on. I always hear back from them immediately and they make the entire process of setting up a store painless. Highly recommend!

Flirty Diva
United States
4 months using the app
January 31, 2019

The support team is amazing. Its like having a personal developer for your menu! :) the menu looks great as well! exactly what we needed. thanks

RestaurantStock.com
United States
3 months using the app
March 28, 2025

Amazing customer service! Helped me implement code to make the mega menu of our dreams!

The Honeybea Shop
Canada
About 1 month using the app
Helium replied April 1, 2025

Fantastic! It's great to hear that we were able to help you get your amazing-looking menu up and running 🤩 We hope you are getting some lovely spring weather up there in Canada 🌼
And thank you so much for taking the time to leave this review.

Edited November 5, 2019

The layout is super user-friendly once you play around with it for a few minutes, and the support is even better

Modern Society
United States
3 months using the app
Helium replied November 6, 2019

Thanks for taking the time to leave us a review! We appreciate your business

October 24, 2022

Rating that App isn't enough, Support is what makes an App good, and we had great support. We were having an issue /w the mobile menu, but they got it resolved quickly.

Louisiana Pantry
United States
About 2 months using the app
Helium replied October 25, 2022

Thanks for sharing your experience! 😊

February 7, 2023

I love the app. Worth the monthly cost because it's so beautiful and customizable. I had an amazing experience with support getting the new menu to show on my site. I highly recommend this app!

Dotworkz Systems
United States
About 2 months using the app
Helium replied February 7, 2023

Thanks for your review! Glad we could assist 💪