Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

February 16, 2023

This app is very easy to work with, isn't too complicated and offers amazing options. Looks very professional, works perfectly and adds that little bit of "extra" to our website. Thanks to the Helium team for making such a perfect app!

SurfaceScience
Canada
Almost 3 years using the app
Helium replied February 17, 2023

Love that little "extra" -- thanks for using Helium apps! 😄

March 10, 2017

Blown away with their customer service. Josiah responded promptly to emails - does this guy sleep? Great app - however their customer service is a big value add and worth the monthly cost on it's own. Love the mega Nav that includes changing images as the user hovers. Allows user-friendly organization of my large inventory - I feel it gives me an edge over the competition.

The Frontshop
Canada
Almost 3 years using the app
April 26, 2017

My store www.romypets.com uses the bacon mega menu and we extremely pleased with the look and feel. We recently had an issue and the support team resolved it in no time at all. They always offer great support.

Romypets
United Kingdom
Almost 3 years using the app
Edited May 18, 2018

Love Meteor, I use it for all my stores.

Open Source Marketing
United States
Over 2 years using the app
March 9, 2016

Great app, easy to use and customer support is the best we have experienced in a long time. We highly recommend the app and the team behind it!

Dessirocks
United States
Over 2 years using the app
June 3, 2020

It took me some trial and error, but this is a great app for Mega Menu's. I like that you can have a different Menu Style for each of the groups of your navigation.

Eagle Leather
United States
Over 2 years using the app
Helium replied June 3, 2020

Thanks for the feedback! If you haven't already, please let our support team know what we could've done better to reduce the trial and error necessary on your part.

May 9, 2017

Awesome app! Great support! Nothing to doubt about it! Does the job!

Forest Homes
France
Over 2 years using the app
Edited August 23, 2016

We are using the mega menu with our theme. Works fine. They got the best support team in the world. Very helpful. Thanks guys. Look foreword for new features to make it even better.

Gflock
United Kingdom
Over 2 years using the app
April 21, 2016

The app is excellent. Though the value here is the support from the creator/developer. He helped me all the way to create an excellent menu!

Many thanks
Miltos

Norasdeli
Greece
Over 2 years using the app
July 23, 2019

The support team is quick, kind, and incredibly helpful! Made customizing our site menu very simple, and greatly improved the design in just a few minutes! Thanks, Meteor!

Western Chief
United States
Over 2 years using the app
Helium replied July 23, 2019

Thanks for the kind words! We appreciate the feedback :)