Reviews (296)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

October 24, 2018

Meteor Drop down menu is by far the best drop down menu app for all your customized need. Chelsea was detailed in explaining how to setup the new app on our site and we are very grateful for her help. WE are a customer for life. Thank you Meteor for all your continued support.

Imagine Diamonds
United States
Over 2 years using the app
January 22, 2020

I was looking for a way to easily add a Mega Menu to my website (the theme only allowed one to be added) and after trying a bunch of other similar apps (that were rubbish) I found Meteor Menu!

The support from Kyle was some of the best I've ever received from an app developer and even though I was on a trial he was super responsive and more than happy to help.

I've also been able to customise the CSS (which was hard with the other apps) so it matches my store perfectly.

Another great feature is that the content of the menu is controlled from the native Shopify Navigation pane, so no doubling up with the app etc.

If you need a mega menu you should use this app!

mattt → Slow design. Made-to-order bags. Lifetime guarantee.
Australia
Over 2 years using the app
Helium replied January 23, 2020

Thank you for taking time to leave such a thoughtful review! We're thrilled to hear you've benefitted so much from our support as well as app features we worked so hard on. :)

September 13, 2015

Great app a must have when displaying many sub menus. Great support thanks.

Shopmtd
South Africa
About 2 years using the app
February 1, 2018

Great customer support. Helped us rebuild our menus on cleaningequipmentdirect.com

Cleaningequipmentdirect
United States
About 2 years using the app
March 14, 2016

This app is awesome and the customer service is SUPERB. A seriously cool take on navigation, this will really set you apart from other stores. Thank you Helium Dev for all of your help!
-Cassie, CAP Fleet Upfitters

Store Capfleetupfitters Com
United States
About 2 years using the app
Edited May 2, 2019

Great app & very helpful staff. I wanted some changes made and Kyle was very quick to help and make the customisations. Highly recommend.

Promotions Warehouse
Australia
About 2 years using the app
February 2, 2021

The Menu gives our site the much-needed pop it needed to grab our customers attention. The app is incredibly easy to use and highly customizable. Katelyn from support was incredibly helpful as we initially had some issues installing this on our custom theme, but she had it installed within a few hours after finding the issue almost immediately. I would definitely recommend this app if you're looking for a Mega Menu for your store.

The Comic Shop
United Kingdom
About 2 years using the app
Helium replied February 2, 2021

Amazing use of the "Fortress" template! Your navigation is looking 🔥

Thanks for bearing with us and for understanding installation can take some time, especially with custom themes or themes that have been significantly altered. We're glad to have you as a customer 💪

April 1, 2021

Much easier to customize and organize our main menu. Made our job a lot easier. Customer service was always fast and efficient to respond any time we had an issue, and we did run into a few with the theme that we use.

witchdoctorsutv
United States
About 2 years using the app
Helium replied April 5, 2021

Great feedback! So glad our team was able to help overcome those sticky theme issues. 😄

November 22, 2019

The Support with these guys - ridiculous.

As in ridiculously good. Blown away by the level of support. I can't thank them enough. Thanks guys from vapeandjuice.com

Vape and Juice
United Kingdom
About 2 years using the app
Helium replied November 27, 2019

Awe, you've made us blush! Thanks for sharing your feedback, and please know that we appreciate your business

March 6, 2018

Easy to use app with great customer service.

Open Market Shopping
United States
About 2 years using the app