Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

April 13, 2022

this app is very helpful to my online business, and it was fairly easy to set up. Thanks so much for helping me drive traffic to my store

CharlaBeauty
United States
About 1 month using the app
Microsoft replied April 14, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

April 10, 2022

I use this app to promote my online store . It helps me a lot to get more customers to my store. Highly recommended and easy to use,

AMAH STORE
United Kingdom
About 1 month using the app
Microsoft replied April 12, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

December 20, 2021

i used this app to connect to my Shopify Store. I was surprised it was lighting fast, no complication Its awesome now please let me go finish rest of the task. Thanks Microsoft Channel

ai-felling.com
United States
About 1 month using the app
Microsoft replied December 21, 2021

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

February 19, 2022

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Orlando Hernandez Cigar
United States
About 1 year using the app
Microsoft replied February 21, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

March 20, 2023

Great app love to use it all the time ! I will recommend this to all my friends and co-workers !! +++

Lumizs Marine
Canada
About 1 month using the app
Microsoft replied March 21, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

April 14, 2021

This FC'n App does not work. Please someone at Microsoft give 2 FC's. Also, Shopify support wasn't helpful. Probably deflecting back to MSFT.

Tile City
United States
About 1 year using the app
Microsoft replied April 28, 2021

Hello - I'm sorry that the app has not been working for you. We certainly care a lot about your experience. Can you help us understand what the issue you are facing is? Please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.

June 8, 2022

so far so good I like how this is a easy to use app it is helping me to get my business going thank you!

ShootingStarSecrets
Canada
About 1 month using the app
Microsoft replied June 8, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

November 17, 2021

Tried to connect this app on September 1st 2021, its November 17th 2021. It will not connect to my Microsoft Merchant Center. Microsoft support is terrible. The email exchange is up to 33, not counting the automatic emails you get daily telling you they haven't resolved your issue. Its been exhausting, only FedEx is a worse customer service experience.

Aslan Mattress
United States
12 months using the app
Microsoft replied November 19, 2021

Thank you for your review. I'm currently looking into the issue you have described, and will get back to you as soon as possible. In the meantime, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

September 12, 2023

Good

ProMart USA
United States
12 months using the app
Microsoft replied September 14, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

February 26, 2023

Terrible customer service. I had an issue that they told me they resolved, but they did not in fact get the issue resolved. As a result, I have lost money due to their poor service.

John Kline Artwork
United States
12 months using the app
Microsoft replied March 14, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.