Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

June 9, 2020

The product could be great.
Pros -
They add the conversion code for Bing Ads, so that you don't have to.
They create the Product Feed and keep it up to date with Bing Ads - This is important.

Con - For some reason, they need to add code to your home page that adds a few seconds to the load time. This is unacceptable. This is the reason that I have uninstalled it. It practically doubles my load time. You can check this on GtMetrix.

Rhinestone Jewelry Corporation
United States
11 days using the app
Microsoft replied July 29, 2020

Thank you for your interest in the Microsoft Advertising app. We have provided this feedback to our team to investigate this matter in order to make the necessary improvements. In the meantime if you should have any additional questions or feedback please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 25, 2023

hadnt really tried it yet but i will leave a better review once ive used it. still trying to get things set up

Bling's an Thing's
United States
5 days using the app
Microsoft replied April 26, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

March 6, 2023

Just started using the app I have high expectations for it. Waiting for my products to be approved, so right now I'm just waiting. I don't have any worries about approval. I believe this is what my store needs to get off the ground.

uniquegoods-439
United States
4 days using the app
Microsoft replied March 14, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

July 7, 2021

Just getting started so far so good. It is a little hard learning how to ingrate the different stores.

Salty Adventures LLC
United States
3 days using the app
Microsoft replied August 24, 2021

Thank you for your review. As you get started, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

December 19, 2022

I can't even complete registration because it says my country doesn't match. I am a U.S. citizen, located in the U.S., with a registered U.S. business. We both could have made money off this....one star.

House of Diamonti
United States
3 days using the app
Microsoft replied December 20, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

October 29, 2023

nice

Sunny Side Store
United States
About 7 hours using the app
Microsoft replied October 30, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

February 7, 2023

I literally opened an account with Microsoft, with a new Shopify store, new domain name, new email address, new everything. Minutes after creating the account it was temporarily suspended. Called about it, put in review, after almost a week and submitting drivers license, business license, and EIN from IRS my account was permanently banned for fraudulent activity in ads that I never got to run.

Would not recommend.

Deals By Alan
United States
3 days using the app
Microsoft replied February 10, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

March 10, 2022

It's too soon to say. I've only just installed in and I am still trying to work my way around setting it up.

shop.comsec.ie
Ireland
7 days using the app
Microsoft replied March 10, 2022

Thank you for your review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

December 23, 2022

good good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good good

AmazingSeries
Canada
5 days using the app
Microsoft replied January 2, 2023

We appreciate your feedback. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

July 27, 2023

No issues except that my Chrome browser, though it is updated to the latest version for (Windows 11) will not display my Microsoft ad email page properly!

MQ Best Deals
Canada
2 days using the app
Microsoft replied July 28, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.