Reviews (1,043)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for providing insights into customer behavior and user journeys, helping identify website issues. The recordings feature is praised for offering a first-person view of visitor interactions, enabling quick adjustments. It's appreciated for its user-friendly installation and ability to run in the background, delivering insights without constant attention. This tool is considered crucial for understanding customer reactions and enhancing conversion rates.
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We have an automatic popup message encouraging visitors to sign up for our email newsletter (which is a very commonly used feature of most websites). This simple popup makes the data basically unusable, both heatmaps and recordings. It is very frustrating. Also the site content is all garbled and unreadable in the recorded sessons.
I have been trying to export data and it simply will not export locally to my desktop. I have tried multiple different ways of troubleshooting (clear cache, use incognito window, enable downloads in browser, etc.) and cannot get it to work. I have contacted support and nobody has gotten back to me. I love it in theory, but if I can't use it, it's useless :/
An error always happend. Installed and uninstalled time and time again. After pre-installed, when click the "Send conformation email" the red error"Project link request failed. Please try again" always there.
Send email and submitted form for customer service, but no answer.
Amazing, I had this app working in the background for a while, I forgot it was there. I needed some insight into why my site was getting thousands of visitors and no sales. someone told me to install the app, and lo and behold it was already installed and gave me some valuable insights
Needs work good app love that its free love the concept but the menus are finicky its glitchy hard to navigate overall could massively improve especially through Shopify on mobile and mobile apps Overall solid for traffic will continue to use for my storefront
実際の行動を追跡していて、新しくどのように改善したら良いのか？どういう人が来ているのかがわかった
o app ajuda muito, mas ainda tem muito a melhorar na questão de gravações de sessões... a maioria delas não filma direito, aparece muito bug de carregamento da gravação... acaba não mostrando de fato se é a sessão de usuário no site que está com problema ou o app que está com bugs. Isso não ocorre em outros apps que gravam sessões, então é algo recorrente com o Clarity
None of the heatmaps or recording show my actual site - everything looks broken and we're just using the Shopify built-in theme called Dawn? Kinda pointless sorry.
太卡了 其他都还好哦啊
It's more user-friendly than other tools out there. Cannot A/B test with it though.
