Reviews (795)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer behavior and site usage, crucial for optimizing e-commerce operations. Features like customer interaction recordings and analytics tools such as funnels and smart events are particularly praised. The app is noted for its ease of installation and straightforward management, with functionalities like video insights being essential for understanding visitor behavior, thereby enhancing online presence and customer engagement.

January 27, 2026

Amazing, I had this app working in the background for a while, I forgot it was there. I needed some insight into why my site was getting thousands of visitors and no sales. someone told me to install the app, and lo and behold it was already installed and gave me some valuable insights

Maximum Beauties
United States
About 1 month using the app
February 1, 2026

o app ajuda muito, mas ainda tem muito a melhorar na questão de gravações de sessões... a maioria delas não filma direito, aparece muito bug de carregamento da gravação... acaba não mostrando de fato se é a sessão de usuário no site que está com problema ou o app que está com bugs. Isso não ocorre em outros apps que gravam sessões, então é algo recorrente com o Clarity

Juelic
Brazil
6 days using the app
February 7, 2026

実際の行動を追跡していて、新しくどのように改善したら良いのか?どういう人が来ているのかがわかった

LOWBAL STORE
Japan
5 days using the app
January 29, 2026

Bugs. Screen recordings do not display correctly

Peninsula House Numbers
Australia
6 months using the app
February 11, 2026

None of the heatmaps or recording show my actual site - everything looks broken and we're just using the Shopify built-in theme called Dawn? Kinda pointless sorry.

The Hotel Sheet
New Zealand
5 months using the app
February 12, 2026

太卡了 其他都还好哦啊

Fadlash
China
5 months using the app
November 1, 2025

Una herramienta impresionante, puedes ver exactamente los movimientos de la gente dentro de tu web, ya sea con móvil o con PC

GUARDIAN
Spain
About 1 month using the app
January 21, 2026

Goed, alleen vervelend dat de pop-ups zoals cookie banner blijven staan en dan je inzicht bedekken.

Fossy.nl
Netherlands
3 months using the app
January 4, 2026

Clarity is a MUST have! It's that simple, so that you don't have to guess regarding what your customers are looking at during each visit... where they dropped off, and this gives you the information you need to made adjustments quickly. I love the funnels, and smart events!

Zoom Game Shop
United States
About 20 hours using the app
January 18, 2026

hace mas lenta mi pagina web

Miau Club
Colombia
3 months using the app