Reviews (1,683)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 26, 2026

Is anybody using Clarity Brand Agents? We changed all the products in our store a month ago, but its still showing all the old products to customers. Shouldn't there be a 'Regenerate' button somewhere? We tried their Support email but nobody ever answers (you don't even get an acknowledgement of your enquiry).

WorthyDeal Ltd
United Kingdom
7 months using the app
June 9, 2026

The discount displayed is wrong, and there's no customer service, no one answer any chat or email

Kosen
United States
6 months using the app
June 25, 2026

die Aufzeichnungen sind schwer abspielbar, teils gar nicht. Alles andere ist Prima für die Analyse

ChriDeko
Germany
4 months using the app
June 29, 2026

When I compare heatmaps i cannot see the pop-out lists simultaneously. This is bad UX and absurd for an otherwise useful software.

Custom Numbered
United States
About 1 month using the app
May 22, 2026

A wonderful addition to the analytics stack in our operation. Microsofts investment in this product is clear and palpable, covering all the little great things that are usually not covered by the rest of the analytic stack.

Wain.cr
Costa Rica
10 days using the app
May 3, 2026

I think this is one of the single most helpful and insightful tools and a must have for entrepreneurs trying to start or maintain a web shop. It will give you ''clarity'' and piece of mind on questions that are really important. For me it helped me a lot because I got around 94% bounces in the beginning. I could not figure out where that came from. Now I know, I got a lot of curiosity traffic. Not the type of traffic I want in my store.

I could therefore concluded that my ad targeting had to be improved!

PureToddle
Netherlands
11 days using the app
May 12, 2026

Sessions don't always load properly but when it works it can be helpful to see buyer journey.

Citizens of Heaven
United States
6 days using the app
June 17, 2026

太卡了,而且很多选项都没有显示

AOSKY
China
9 months using the app
June 11, 2026

I am not able to download the matrics also the recording quality is not that great.

GiRLiT
India
5 months using the app
May 7, 2026

As a micro-business owner with no budget for a digital agency, this app is a miracle!

Clarity really provides clarity on whats working and not working on my website with simple visual story telling and stats.

bbcat
Canada
1 day using the app