Microsoft Clarity: AI Insights

The app said it wasn't a chatbot. It was. Then it began injecting code into the customer comment form. That means it was live when a customer was paying if it was able to inject code on the page. Totally unprofessional and a serious security concern. I will switch to adding the code lower down in the code. The chatbot seemed very good by the way, but I am not taking security risks.

Me parece genial que sea posible ver como navegan los usuarios dentro de la tienda a fin de evaluar comportamientos y actuar en función. De hecho solamente he revisado una grabación y he hecho un cambio. Muy buena y provechosa aplicación.

When I compare heatmaps i cannot see the pop-out lists simultaneously. This is bad UX and absurd for an otherwise useful software.

die Aufzeichnungen sind schwer abspielbar, teils gar nicht. Alles andere ist Prima für die Analyse

Is anybody using Clarity Brand Agents? We changed all the products in our store a month ago, but its still showing all the old products to customers. Shouldn't there be a 'Regenerate' button somewhere? We tried their Support email but nobody ever answers (you don't even get an acknowledgement of your enquiry).

Very frustrating setup experience. I tried to install and connect Microsoft Clarity with my Shopify store, but the system would not let me log in or properly link my account. I received an error saying that the email address linked to the Clarity project could not be retrieved.

This is especially disappointing because I wanted to use Clarity for analytics and customer behaviour insights, but I could not even complete the basic setup. The login/account linking process is confusing and does not work properly for business users.

At this stage, I cannot recommend it until Microsoft makes the Shopify connection and login process much easier and more reliable.

A wonderful addition to the analytics stack in our operation. Microsofts investment in this product is clear and palpable, covering all the little great things that are usually not covered by the rest of the analytic stack.

Sessions don't always load properly but when it works it can be helpful to see buyer journey.

As a micro-business owner with no budget for a digital agency, this app is a miracle!

Clarity really provides clarity on whats working and not working on my website with simple visual story telling and stats.

I think this is one of the single most helpful and insightful tools and a must have for entrepreneurs trying to start or maintain a web shop. It will give you ''clarity'' and piece of mind on questions that are really important. For me it helped me a lot because I got around 94% bounces in the beginning. I could not figure out where that came from. Now I know, I got a lot of curiosity traffic. Not the type of traffic I want in my store.

I could therefore concluded that my ad targeting had to be improved!