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Unable to figure out why people are droping off. I can watch the recording all day but it would be great for some text to display and say what is going on.
really really great platform. The only problem I have is that is quite slow and sluggish.
PNGデータがダウンロードできないのを修正してほしい
Me parece genial que sea posible ver como navegan los usuarios dentro de la tienda a fin de evaluar comportamientos y actuar en función. De hecho solamente he revisado una grabación y he hecho un cambio. Muy buena y provechosa aplicación.
When I compare heatmaps i cannot see the pop-out lists simultaneously. This is bad UX and absurd for an otherwise useful software.
die Aufzeichnungen sind schwer abspielbar, teils gar nicht. Alles andere ist Prima für die Analyse
Is anybody using Clarity Brand Agents? We changed all the products in our store a month ago, but its still showing all the old products to customers. Shouldn't there be a 'Regenerate' button somewhere? We tried their Support email but nobody ever answers (you don't even get an acknowledgement of your enquiry).
Very frustrating setup experience. I tried to install and connect Microsoft Clarity with my Shopify store, but the system would not let me log in or properly link my account. I received an error saying that the email address linked to the Clarity project could not be retrieved.
This is especially disappointing because I wanted to use Clarity for analytics and customer behaviour insights, but I could not even complete the basic setup. The login/account linking process is confusing and does not work properly for business users.
At this stage, I cannot recommend it until Microsoft makes the Shopify connection and login process much easier and more reliable.
Hi Tropical Glass!
We are sorry you are facing difficulties with the setup. Please, reach out to clarityms@microsoft.com with the Clarity project ID you're trying to link to help resolve this issue.
A wonderful addition to the analytics stack in our operation. Microsofts investment in this product is clear and palpable, covering all the little great things that are usually not covered by the rest of the analytic stack.
Sessions don't always load properly but when it works it can be helpful to see buyer journey.