AI SEO Optimizer ‑ SEOmatic

AI SEO Optimizer ‑ SEOmatic

Reviews (612)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SEO and site performance, particularly through its image compression and optimization features. They appreciate the improvements in site speed and mobile-friendliness, which enhance user experiences and potentially increase sales. The app's ability to efficiently handle large volumes of images and optimize them for SEO, including ALT tags and file names, is particularly valued. Its pay-per-use pricing model is also noted for cost efficiency. Merchants find the interface user-friendly, making installation and operation straightforward. They also praise the customer support for being quick and helpful, even for those on free plans.

Edited October 29, 2016

my image quality has reduced a lot . is there a way i a can reverse my action.

Born Organic
India
Almost 2 years using the app
August 22, 2018

No sure what is going on with the app. Hasn't worked for the past couple of days (just keeps bringing up a grey screen - refreshing will bring up the dashboard but starting a scan never results in any progress). Tried to contact support but the Oberlo team intercom icon now comes up at the bottom right corner. Gonna try switching to another app.

Thecatfair
United States
Over 1 year using the app
July 15, 2017

Shit app. Can't see what is being 'optimised' until after you pay.
My optimisation ended up being about 50 images that could save 1-5kb...

Dev also doesn't respond...

Moto Key Tags
United States
Over 1 year using the app
Edited October 26, 2022

UPDATE 2: I’ve had some ongoing conversations and believe they understand the customer service issues I am concerned with. I’m reinstalling the app and will update again after I get a good sense about the benefits they are providing with the app. UPDATE: Do NOT use this app! I used the updated version last week and now my images are not loading properly. I spend almost 2.5 hours with Shopify and they can't figure it out yet. They said it is most likely this app. Their customer service is "email only". Even their chat converts to an emailed reply asking me to tell them the problem...which I already did. I replied to the email asking for a phone call and didn't hear back. No images = no sales!! If I'm wrong, I'll update my review again. ORIGINAL REVIEW with 4 stars: I've only started using the app. I've only used it for 1 image to test everything out..so far so good.

EverFlow Bidets
United States
Almost 2 years using the app
Aheadworks replied February 2, 2022

Hello EverFlow Bidets Team,
Thank you for taking your time and leaving the review,

First of all, I'd like to apologize that you've come across such inconveniences while using our app in the first place.
I sympathize with you and, indeed, it's inexcusable that you've had to wait so long for assistance and help!

Our team has already contacted you in order to clarify the situation that occurred.
As the only message that's been received from you directly to us(not to Shopify but to our app ticketing system) was yesterday and as far as I can see, my colleague replied to you directly but didn't get the reply back (probably because you already uninstalled the app by that time)

In the review, you also mentioned that you tried to reach out to Shopify and the developer but never heard back.
Please, be informed that we hadn't received any messages from Shopify to assist you or concerning the phone call either.

If we had, we would have responded straight away or replied to you directly to assist you with the issue.

Moreover, recently we've implemented chat support in our app so we would have communicated to you via chat in order to resolve the issue faster.

All in all, please, sincere my apologies that you've happened to experience some troubles while trying to reach for assistance but as I've previously mentioned, we wouldn't have been able to assist you as no tickets had been received from the Shopify side to us earlier and the only message which was sent directly from you was replied to by my colleague.

We're glad to provide you with any assistance needed and hope that you'll have the full picture of the situation now.
Looking forward to hearing back from you.

Best regards,
SEO Audit+Image Compression Team

October 9, 2016

Awesome App. Definitely recommend to all e-commerce shops with a large inventory of products with images!

Eastcoastvapedistribution
United States
27 days using the app
December 27, 2015

Nifty interface and easy to use.

Kixd
United States
27 days using the app
March 6, 2018

Installed the app and it works great! The site loads much faster now.

Dealcure Com
United Kingdom
27 days using the app
May 20, 2018

very good software, recomended

Crestkits The Ultimate Shop For The Worlds Best Gadgets
United Arab Emirates
26 days using the app
December 7, 2021

I paid $18.21 for my product photos to be optimized and they're ruined now. Pictures are very blurry, pixeled and discolored, and there is NO reversal. These are hundreds of photos. I have to delete the photos from 80% of my listings and reupload the photos because they are so bad. Time and money wasted.

Alexis Daoud Jewelry
Canada
Over 1 year using the app
Aheadworks replied December 29, 2021

Hello Alexis Daoud Jewelry,

We're truly sorry that you've met some difficulties while using the app.
Please, let me inform you that the app provides a 30-day free backup image storage, during which images can be reverted.
I wish you had addressed to us earlier so that we could assist you with it.

Rest assure that we've contacted Shopify and initiated full refund for you.
It should reach you within these few days.
I hope that we can resolve this issue with mutual understanding.

Best regards,
Minifier SEO Image Optimizer team

February 24, 2017

awesome - we saved 9mb of space and made the site so much quicker!!! Thank you

Hannahbannanah
Australia
25 days using the app